Customer Ratings & Reviews

Needed a new laptop for working at home and saw good reviews for this one and the price was alright. I’ve had for some months now and it’s amazing. Has a long battery life and I use it almost 7 hours a day. The screen is huge for a laptop and I love it. I had an accident and left a usb on the keyboard and shut it. It cracked the screens corner and messed up the screen. I contacted Best Buy and got it replaced for free due to the warranty and got it back less than a week, couple days actually. Works just like before. Highly recommend if you’re just doing simple activity.

Purchased the notebook on sale for personal use and I am pleasantly surprised by the quality, weight, screen, and performance.

I just bought this to replace a 10 year old Samsung ATIV book 4 that literally died a few months. First the good:I love the specs on this laptop and it is alot thinner and lighter than my previous laptop which is a plus. The screen is amazing. I don't like touchscreens (I have the A9+ tablet for that:). This laptop is fast which is what I love about Samsung devices. I was easily able to connect all of my current Samsung devices to this laptop during set-up. The speakers are loud enough for my use since I'm not going to be using it for gaming or anything that requires cinematic surround sound volume (that's what a tv is for). Now for the one issue that I did have: I had to replace the first laptop because it completely froze during set-up. I tried everything and even a walk-thru with Samsung tech support (they were great btw) it still didn't fix the issue. I returned to BB who quickly exchanged it for me. I was very happy with the customer service of both Samsung and BB during the return process. Definitely recommend this laptop especially if you're already a Samsung device owner..syncing makes my life so much easier.

This Samsung Galaxy Book4, is for me an excellent computer to do al the things that I have to do, faster, friendly and very easy to use.

Works well and feels premium. It powers up pretty quickly. I have tested with streaming using an external camera.

Samsung Galaxy Book4 15.4 works very well for daily tasks — fast, light, and good battery. Reliable and no major problems.

This laptop is running quite fast, also comes with Samsung device care to pickup new UEFI/BIOS update. I also like it comes with backlight keyboard (not so common with this price range), the screen is not reflective (Matte screen). In addition, it is also lightweight. I really hope I can upgrade the storage (but not)

The Samsung Galaxy Book4 has been an excellent all-around laptop. The 15.6 inch FHD display is crisp and comfortable for long work sessions, whether I am multitasking, streaming, or handling productivity tasks. Performance is smooth and responsive thanks to the Intel Core 7 processor and 16GB of memory — everything from web browsing to heavier applications runs without lag. The 512GB SSD provides fast boot times and plenty of storage, and the overall build quality feels premium despite the slim, lightweight design. Battery life has also been solid for daily use, making it easy to stay productive without constantly reaching for the charger. Overall, this laptop strikes a great balance between performance, portability, and design. It is a strong choice for anyone looking for a dependable, fast, and polished Windows laptop for work or everyday use.

This laptop is perfect for my college journey! Everything that I needed to be able to take classes from home. Fast, reliable, and easy to navigate.

I bought this laptop for a non-profit I am on the board of directors for. The set up was very easy and I am enjoying how lightweight, fast and easy to use it is. Nothing to complain about so far!

I recently purchased a Samsung laptop from Best Buy, and I’m very impressed. The performance is fast, handling multitasking with ease, and the display is sharp and vibrant. It’s lightweight and portable, perfect for work and travel. Best Buy’s customer service and delivery were excellent. Highly recommend!

Ordered, shipped and received on time with ease. I have just started setting up. I am trying to get use to the layout as it is quite different from my old (12 years) laptop. It seems much faster, lighter and better built than my old one. Would probably buy again.

I bought this laptop about two weeks ago for my daily personal use and it has been working like a charm so far. Fast and responsive, bright screen and totally recommend it

I am really enjoying my new Samsung laptop. I have had it for a couple of months now, and I am amazed at how long the battery lasts. It lasts much longer than any laptop I’ve previously owned. Also, one of the reasons I bought it is because with less ports on most new laptops, this one has a number of necessary ports, including an ethernet port, HDMI, I two USB-C, two USB-A, micro SD, and a slot for a locking security cable. With a Core 7 processor and 16 gb of ram, the price was good. I’m very pleased with its performance.

I've only had it for a few weeks but love the clear and crisp screen. Very fast processor. Love the backlit key board. Being a Samsung phone owner, I like that I can syc the two. Like how you just open it and it automatically turns on. No need to press the power button. I give this note book the thumbs up for the average to moderate user.

Fantastic SPEED, Fantastic SCREEN. Number keypad. Backlit Keyboard USB-C charging port (cellphone) Windows 11

Samsung makes some of the best-quality laptops available, with standout displays and strong overall build quality. I also appreciate the price Best Buy is offering.

I choose this Galaxy book because of the features I was looking for. Specifically a numeric keypad, and a larger screen that was windows based. It is lightweight and serves my purposes perfectly.

I thought this laptop might lag since it’s a Samsung, but that’s not the case! It runs multiple applications, including YouTube, with zero delay. The adjustable keyboard lighting is a great touch, and if you’re a Galaxy fan—yes, it syncs perfectly with all your devices. ✔ Smooth Performance – Multitask effortlessly without slowdown. ✔ Galaxy Ecosystem Ready – Instant connection with your other Samsung devices. ✔ Great Battery Life – 8-10 hours with multiple apps running and low brightness. ✔ Fast Charging – Fully charges in about an hour. ✔ Unbeatable Value – Premium features at a great price. If you want a powerful, reliable, and connected laptop, this one’s a win!

A nice laptop. With nice specs. The SAMSUNG 14” Galaxy Book4 Pro Laptop is a sleek and powerful device that delivers excellent performance for both work and play. Its compact size and lightweight design make it highly portable, perfect for on-the-go use. The vibrant display offers crisp and clear visuals, ideal for multimedia consumption and productivity tasks. Under the hood, the laptop is equipped with robust hardware, ensuring smooth multitasking and fast processing speeds. The battery life is commendable, lasting through a full day of moderate use. Additionally, the build quality is solid, and the keyboard provides a comfortable typing experience. Overall,this is a great choice for those seeking a high-quality, portable laptop.