Customer Ratings & Reviews

Lightweight, sleek looking, and it feels like nothing! First laptop I got in a very long time and it’s amazing

I am happy with the laptop in general. I was most impressed with the salesperson that sold it to me. He was well informed, polite and helpful. The sales person that helped me that day should be given a raise. I have had know-it-all geek sales persons at Best Buy before and I had resolved to never go into one again. I was talked into trying Best Buy again and was very happy with both the product and service. I guess it is hit or miss. Arrogance is not a good trait in your sales team.

I really like the sleek design of the Samsung computer. The way it performs is very simple The people at Best Buy are supper friendly and helpful

I am currently using my Samsung Galaxy Book 4 and I LOVE it. This laptop has everything I was looking for. The battery life was one of the main worries, but I am no longer worried. I can do hours of homework without charging my battery.

light,fast, quiet and beautiful, no issues at all.

Setup prompts were excellent. Very fast response time. I needed a few more USB ports; so purchased a USB expander. The charger location is only on the left side of the laptop, so will probably use a converter connector, I have to look for that type of device as of now.

Excellent laptop, clear graphics, fast speed, long battery life! Does everything I need and more!

Finally replaced my 15 year old Asus with this Samsung. The speed is beyond belief with the new computer. Graphiics are so much better and the design is easy pleasing.

Easy to use. Fast boot. Vivid screen. Lightweight.

It’s just amazing!! The performance, speed and battery life are excellent!! Not to mention the affordable price. I’m so glad I chose this guy because it’s very reliable and user friendly and most importantly it’s everything that I need!!

This laptop is definitely a step up from my old one. The sole reason I'm not giving 5 Stars is I have yet to try to fully use its potential. I also bought this when Best Buy had an an incredible discount when I was "window shopping."

Here are a few options, counting characters: 1. Great selection, but prices can be high. (39 characters) 2. Good place for electronics. Staff can be hit or miss. (49 characters) 3. Best Buy has good tech and sometimes great deals. (45 characters) 4. A go-to for all things tech. Great service! (41 characters)

Excellent computer for the price, quick, sleak and well suited for office tasks.

The laptop is great. Easy start and fairly light. Bought online and picked up at the store. The day after I bought the price went down and the store gave me the price difference smoothly. The entire purchase was smooth and I felt I bought it based on well informed specs.

So far, I haven't had much of a problem with the laptop itself. It's the quality of the materials that disappoints me so much. Within a week, I found a hard black rubber thing on my bedroom floor that I couldn't identify. It turns out, it's one of the feet that goes under the laptop. It just fell off on it's own, from just sitting on my bed.. Then, the edge that goes around the screen is very thin and a little loose. I'm praying that this laptop will last a year before the screen detaches and it falls apart. At first I thought this must be a counterfeit, because I have purchased counterfeit TV's, but Samsung registered it, so I have to assume it's genuine. It's strange though, because the first person I spoke to said that that was NOT the serial numbers for their laptops. Then, they put me through to someone that said it was. The reason I was talking to them, was because I tried to register it online and it wouldn't let me, because my serial numbers were LONGER than what it said they were supposed to be. They never did explain that to me. So, I still don't know if I was sold an original Samsung Galaxy Book 4 computer or if it's a counterfeit or clone. The 1st person I spoke to said that was a serial number on one of the OLDER Galaxy Models. WHAT?? For the money I spent, I sure hope it's not a counterfeit. Samsung should be building better computers that don't start falling apart as soon as they are shipped to you. The one thing I do like about this, is the lighted keyboard, but I would not recommend this unit.

I haven't had any issues with this laptop, simple to use, and does everything i need it to. Thank you very much

Perfect. From every aspect design, built everything is so good.

Excellent Laptop. Lightweight and very quick for loading applications. Screen is clear and has great sound and volume

It's an awesome laptop, it is fast and looks amazing

Purchased for college. Great computer. It is fast and sleek.