Customer Ratings & Reviews

I've had this laptop for 10 months now and it performs very well. I'm actually going to buy another as a Christmas present for my grandson to take to college in January. Great value for the price.

This is a great option on a budget. Yes there are cheaper options, but the build quality and performance are amazing for the price.

I am loving this laptop so far! It is much faster than my old hp that finally shut down on me. I really like the touch ID to get into the computer. The display is nothing special. It is good but I wouldn’t use it if you are looking for super high resolution and great graphics I don’t think this is the computer for you. I am using the computer for PA school and it is working great. I will also watch shows and videos on it and it does well. Overall I am a huge fan of the computer for doing basic tasks and running basic programs!

This the best well rounded laptop in the market for the price. The specs are exactly all you need for personal and business use and the design is excellent as well. Very satisfied.

I love this laptop. I originally bought it to play Sims and another game, the games run good with little issues. Only Sims 4 struggles a bit but to be fair, I have A LOT of mods. I recently started using it for work though and it works great. The only issue I have is the battery life. It could be better

Bought this laptop to replace my 12 year old laptop that had Windows 10 and couldn’t be upgraded. The new laptop starts much quicker and is lighter in weight than the old one. So far so good.

Easy to use and sleek finish. Love it. Easy to setup.

This laptop is amazing and has a good battery life. I've been using it to study and work on important business. The laptop is easy and simple to setup, and it operates smooth and fast. This is a great product that I would recommend to anyone of my family or friends.

I was so exited about finally getting a new laptop. I was replacing an older Samsung, I finally bit the bullet and just bought the new one when the software I needed to use wouldn't work because it was a little behind the time. The new one has everything I was expecting and it so easy to get started. I took me less than hour to get things moved onto the new machine and when I was done, all of my Microsoft 365 tools were there and I could access all of my files in the cloud. The few questions i've had were very to find answers for.

This laptop has been exactly what I need at work and at home. The battery life tends to be a little less than I desire - about 3 hours. The charging cord only connects to one side making it a bit awkward at times. Other than that, the laptop works great and feels quick and smooth allowing me to get work done away from the office which has been great.

Received my new laptop today. This is exactly what I needed! Something very lightweight that I can bring to work to do my coursework. The battery life is great too. There is only one thing you should know before purchasing. If you are a big 10-key user, take a look at the layout. The zero is on the left, instead of the middle. Unfortunately I use 10 key quite a bit, so this is going to be difficult to get used to but overall I love the laptop and I'm very happy with it.

Went to several big box stores some of them electronics stores but we did not find a computer with the features we wanted that we liked until we came to Best Buy. This purchase was for our grandson so we were looking for a sleek, light weight, powerful lots of memory and priced right.

Easy set up! Really like the overall features of the Samsung lap top! Would recommend for a good mid quality computer.

Love the no hassle buy with BB the help is the greatest. I love this computer it is fast. It has a lighted key board that is easy to use. The set up is fast and seamless. I prefer Intel over AMD. I like the 16GB or the 8GM. It's perfect for Seniors or anyone. I went from a Dell 17 screen to 15 1/2 Do not regret it. Look for BB sells every week. I bought on sale. They won't do you wrong.

Picked this beautiful machine in the store, ready to go. Very happy not having to wait for delivery and getting up and running very quickly, with a simple out-the-door purchase. The brick-and-mortar stores are so convenient, we never want an online only commerce world.

GalaxyBook 4 is excellent, Samsung software is unobtrusive, speed is excellent, graphics great, and keyboard has a nice feel. Strongly recommend.

Bought this computer on November 15th, and as you can expect, I was excited to set it up. After setup, purchasing and installing Norton antivirus and MS Office 2024, I decided to explore Windows 11. It was then that I discovered photos and files on the computer that were not mine. Best Buy advertised and sold this computer as “New,” but this is not a new computer. I called Best Buy and the Rep (Yolanda) said they will exchange the computer. Will update later. Also, there were times when I moved the cursor to a link and left click the pad, there would be no response. I would have to refresh the page and click the pad again to get it to work. For the size of this computer, the volume is underwhelming. My ipad plays louder than this. I will exchange it for something else.

Its been exactly 1 year after i bought this device and its still running like a proo

Exactly what my wife was looking for: fast, easy to navigate, and quiet.

Smart, fast, easy to use. Would recommend this laptop to any user. It has everything you need.