Customer Ratings & Reviews

Coming from a MacBook to this windows 11 model that I use for work, I was pleasantly surprised. It’s almost impossible to get 16GB RAM at this price point! I believe Samsung has made its stamp in the laptop game successfully.

I am absolutely 100% satisfied with my laptop. I had great customer service up on buying it. The sales lady was very knowledgeable. The speed and sound is great! I work for a corporation will definitely recommend it to my colleagues!!

Its a very simple and nice laptop, works good compared with high school laptops. Battery life its like 6 hours

I haven't gotten a lot of use out of my new laptop yet, but from what I have experienced so far it's a pretty solid laptop, much better than the 5 year old Lenovo laptop I had previously been using, although it doesn't come with touchscreen I really appreciate the metal body because the computer just feels so much sturdier and I feel more confident it won't break.

Very satify with the performance and portabily. Handles multitasking well. Also, if you already have other samsung devices you can expand its capabilities. Plus, charging is really fast.

Bought this for my wife. She finds it works very well for schoolwork. It's simple, fast, convenient to use. Excellent school laptop.

The performance and battery life of this laptop meet my expectations. The laptop's speed is impressive. It is portable and lightweight. The audio quality is excellent. Overall, I am highly satisfied with this laptop and would recommend it to others.

Outstanding Experience from Start to Finish! We couldn't be happier with our recent purchase — the Samsung Galaxy Book4 15.6" FHD Laptop (Intel Core 7, 16GB Memory, 512GB SSD, Silver) has completely exceeded our expectations! From the moment we walked into Best Buy, the customer service was absolutely outstanding. The team took the time to understand our business and creative needs, guided us through all the options, and made sure we found the perfect match. Now that the Galaxy Book4 is part of our daily workflow, it's safe to say — this laptop checks every box. Speed? ✔️ Performance? ✔️ Design? ✔️ Creative freedom? ✔️ Samsung really nailed it with this one, and Best Buy made the whole experience seamless. We're genuinely thrilled with both the product and the service. Thank you for helping us take our projects to the next level!

I've not used this myself, was a gift for one of the semi-adult kids, but they love it. Could have better graphic capabilities but overall a solid laptop for a decent price; totally fine for school/work.

This computer is fast, reliable, and handles everyday tasks with ease.

Great value for the money for a business laptop. Numpad is great Speed is great Might be overheating Battery life is above average

Got my Samsung laptop to replace 10+ year old work laptop. Major upgrade in the Nick of time since my old one was running out of gas quickly. Used geek squad to transfer data plus all favorite apps etc and they did an awesome job!! Phew!! Big relief to get that done!!

You can't go wrong with Samsung, this laptop has a large screen, it's fast and easy to use.

Needed something to replace my MacBook that was of age & this did just the trick! I paid less than half the price as it was on sale and that was definitely worth it. It performs editing well, video and photos alike, handles multitasking with ease, and the screen is very nice. One drawback I have of this laptop is the battery life, it lasts a little shorter than what I expected, but it lasts long enough for my necessity. Overall, this laptop is probably one I'll be using until it reaches its end of life or it breaks.

Very good, love the quality and design. I love the size of the screen. Sometimes the screen brightness is a bit low, but thats when i use it outside. Overall i do not regret this purchase and i love how easily it integrates with my samsung ecosystem.

I bought in August 2024, it is fast, nice quality and plenty of space for me in school. Just in the last few days it has started to run hot and just sit on the screen stating restarting when updating

Perfect laptop for school/ entertainment/ daily tasks It is lightweight and is very decent. Will work for anything you got going on. It is nothing fancy but gets the job done, great value for its price

I study computer science and use this for school. The machine works well and is sufficient for what I need. I used visual studio on it and it ran well. The machine heated up quickly and the battery life isn’t the best. I also don’t love the screen sharpness. Compared to my MacBook Pro, this is quite a downgrade. I do love the amount of ports and the fingerprint function.

The best gift i giftef myself easy to use .emailing easy for work at home and applying joba made better i didn't know what i i missing until i got this samsung laptop

Fast for surfing the web, screen resolution is very good. Number keypad is quirky if that’s important I would not recommend. Overall a good laptop.