Customer Ratings & Reviews

Super defined compture and really easy to conduct.

Very fine screen, Easy to handle, Good appearance. Proud to own and show it to the others!

I really like this laptop after about a month of use. Big screen, nice keyboard, and super fast.

Excellent laptop and a fantastic deal as an "open box". Works well with games and doing homework.

Smooth online experience and easy purchase of the samsung laptop. I have done several of these and good everytime!

Love it! I can get so much done with ease. Easy to work on.

Needing to upgrade my laptop to Microsoft 11, I new i could count on Best Buy and Geek Squad to provide the best purchase and service. Very happy customer.

I bought this laptop strictly for writing and doing other work. I think it's great for doing just that. I haven't tried watching any shows on it or anything else, but with the i7 it definitely helps the laptop run faster and I appreciate that.

Finally replaced my 15 year old Asus with this Samsung. The speed is beyond belief with the new computer. Graphiics are so much better and the design is easy pleasing.

It’s very reliable, I haven’t had any issues with it so far.

This laptop is fast and is able to run engineering programs like Matlab

I got it for college use and I love it. Easy to use, perfect for college, makes one less thing to worry about!

My son bought this laptop for college and absolutely loves it! Great speed lots of memory and awesome graphics.

I usually go for HP laptops but this one was on sale $100 less than what I usually go for but had the same specs and everything. Love this laptop

I bought my laptop over Christmas, and I have to say, it's by far my favorite purchase! It’s been a game-changer for both work and play, making my holiday season even more special.

The laptop is very nice, fast and economical perfect for office

I really like the sleek design of the Samsung computer. The way it performs is very simple The people at Best Buy are supper friendly and helpful

I use this computer for school. It's great especially if you have other samsung products. My tab S10 acts like a second screen woth this laptop and sharing files from my phone is really easy as well.

It’s a great basic computer. I wasn’t looking for all the bells and whistles; however, I wanted a solid computer that wasn’t going to break the bank. So far, this purchase checks all the boxes. Reasonably priced and a good, solid laptop.

So far, I haven't had much of a problem with the laptop itself. It's the quality of the materials that disappoints me so much. Within a week, I found a hard black rubber thing on my bedroom floor that I couldn't identify. It turns out, it's one of the feet that goes under the laptop. It just fell off on it's own, from just sitting on my bed.. Then, the edge that goes around the screen is very thin and a little loose. I'm praying that this laptop will last a year before the screen detaches and it falls apart. At first I thought this must be a counterfeit, because I have purchased counterfeit TV's, but Samsung registered it, so I have to assume it's genuine. It's strange though, because the first person I spoke to said that that was NOT the serial numbers for their laptops. Then, they put me through to someone that said it was. The reason I was talking to them, was because I tried to register it online and it wouldn't let me, because my serial numbers were LONGER than what it said they were supposed to be. They never did explain that to me. So, I still don't know if I was sold an original Samsung Galaxy Book 4 computer or if it's a counterfeit or clone. The 1st person I spoke to said that was a serial number on one of the OLDER Galaxy Models. WHAT?? For the money I spent, I sure hope it's not a counterfeit. Samsung should be building better computers that don't start falling apart as soon as they are shipped to you. The one thing I do like about this, is the lighted keyboard, but I would not recommend this unit.