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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1019 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Galaxy Book4 15.6" laptop for its excellent keyboard quality, long battery life, and lightweight design, making it easy to use and transport. Many appreciate its ease of setup and the smooth performance provided by its ample RAM. While some users noted occasional fan noise and WiFi connectivity issues, the positive feedback on other features significantly outweighs these concerns. The laptop is also frequently cited as offering good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,019 reviews
  • Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my teen. Able to do all she need for school and home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, no complains. I primarily use for my podcast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service an products love my computer great Christmas gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my work from home job and it is definitely doing the job. Can’t asked for more with the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and cheap computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent computer, the machine is working perfectly. 5 months since I bought it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Numeric keyboard lauout frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont really use the numeric keyboard, it's a great laptop. However, my wife really uses it, and Samsung changed it's layout to differ from all the other numeric keyboards, so it is very frustrating to have to get used to that layout only for this laptop. Had to return it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Miles, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Galaxy Book, feel free to contact Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Computer 5 star, Geeksquad 1 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is marvelous. The plan I bought so Geeksquad would start it was less useful and turned out to be of no value. Did it myself.the Geeksquad did not impress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product so far no issues. Start up speed and shutdown speed really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.Fast and enough space tokeep up with my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I would highly recommend this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2024 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good,good,good,good,good,the only thing that would make this better would be a touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new laptop every day. Good quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online and picked it up in store, it was a very smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what I need it to do although it is a little slow but not a deal breaker for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working great, My son is useing it for school work and so much more should last for a long time He is very happywith it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always recommend Best Buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always best. Customers are friendly and smily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased @ a reasonable proce per it operational and functional abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the need. Serves it’s purpose..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop ! Great picture quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tracker Pad Messed Up

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine got it back in December, but the tracker pad is messed up. Had to buy a mouse to continue to use the laptop.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day MACKENZIEK, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Samsung PC's touchpad is not working, it may simply be locked or disabled. There is an easy way to unlock it and get the touchpad working again. If that doesn't do the trick, resetting the driver or installing updates could help. If all else fails, try a factory reset. Please take a moment to check out, "Touchpad is not working on Samsung PC" to help resolve what you've described to be experiencing with your PC. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung