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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1019 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Galaxy Book4 15.6" laptop for its excellent keyboard quality, long battery life, and lightweight design, making it easy to use and transport. Many appreciate its ease of setup and the smooth performance provided by its ample RAM. While some users noted occasional fan noise and WiFi connectivity issues, the positive feedback on other features significantly outweighs these concerns. The laptop is also frequently cited as offering good value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,019 reviews
  • Rated 5 out of 5 stars

    Happy satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it. Thank you Best Buy , best gift given to my son ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice laptop for the money. Definitely a good deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my laptop! Does everything that I need it to do. Battery doesn't last long enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great screen. Mostly use for streaming and web surfing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop nothing special works great for light tasks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung galaxy Book 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a little slow. Should have stuck with a HP laptop. Can't share printer with PC with windows 10.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Carol, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. It performs exactly as advertized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good used zinstall to transfer all files from old pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for entry-level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs fast. Just the battery doesn’t last for a day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome display!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and very light with great resolution display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a reasonable price with good clarity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working - Super disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one year and 27 days since I received this laptop and what a waste of money. It won't even turn on, has been sluggish since I purchased it. I wasn't smart enough to buy a warranty so I am just stuck with a non-working laptop. I wouldn't recommend this laptop to anyone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings KelleS, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Book4. We appreciate your constructive input as we improve our product line. Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power source and some other possible causes. Take a moment to review, "Samsung PC does not start, power on, or charge" to help resolve what you've described to be experiencing with your PC. Feel free to contact Support afterward if you have any questions or if you would like further assistance. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    galaxy book4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great how it synced to my Samsung phone and tv with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does computer things

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should for what i use it for. Thats all I got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, exactly what i expected. I have very standard needs and it meets all of them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is easy to use and Best Buy delivered it right on time. But! The battery was advertised as up to fifteen hours. Two hours is not fifteen hours.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JonM, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Book4. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. If the battery on your PC just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance afterward, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Samsung Firmware needs work!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display issues with MS Edge and Chrome. Screens need to be adjusted for various web sites. Default font size is too big for screen Windows ICONS. When using direct RJ45 ethernet connection, Copilot (only) cannot see the internet. Network reset fixes the issue but returns after power off. Works OK with WIFI.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day DavidB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available and without being able to ask you any follow up questions, we suggest reaching out to Samsung Support for further assistance. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a number of quirky items in the way the computer operates. It does not operate consistently.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JaniceH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Poor Battery and little memory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery only lasts 2 hours. Operating system takes up 250G, so realistically you're only getting 250gb. I will never purchase Samsung again after this. It is fast for now. Also not an exact 10 key as most keyboards, that is necessary for my job. I wouldn't recommend this unless you have $600 to waste. Stick with Lenovo.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Redhusker, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    runs slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs slow......................................................

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha ChrisD, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung PC runs slowly or freezes" to help resolve what you have described to be experiencing with your PC. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung