Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 6572184
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.
This summary was generated by AI based on customer reviews.
New Samsung Galaxy Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s different than what I’ve used for many years. I’m still adjusting and learning how to navigate through things. The Geek Squad set up agent was very good and he did tell me I could come back anytime for assistance.
I would recommend this to a friendSamsung Book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and the recipient loves it. Breaking the cost down in 4 payments during the holidays was a bonus.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fits all of my needs for school and is sleek and thin.
I would recommend this to a friendChrome laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gave me the opportunity to browse the Internet great laptop.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was fortunate that there was a sale going on so i purchased this laptop for my grandson for Christmas. So i can give better feedback then.
I would recommend this to a friendSamsung laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son is very pleased with his laptop. No issues at all.
I would recommend this to a friendWarranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement unit for a warranty. It works fine, but disappointed it doesn't have the touch screen & it is much heavier.
I would recommend this to a friendAWFUL BATTERY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not impressed with this laptop. The battery is horrible and dies within a few hours of use. I have to turn my computer on battery saver all day, every day in order for me to get a good battery performance. Everything else about the laptop is fine but the battery power made me regret buying this computer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your candid feedback with us, Destiny. We always look forward to hearing from our customers! We see that you reached out concerning your Galaxy Book4. The Galaxy Book4 Pro battery offers up to 21 hours of video runtime and supports fast charging, allowing you to reach 35% battery capacity in just about 30 minutes. If you feel that the battery life has decreased, you can use the Smart Battery Calibration feature to reset and recalibrate the battery's performance. To perform the calibration, start by closing all programs and disconnecting the AC adapter, then access the Samsung BIOS Configuration by pressing F2 when the SAMSUNG logo appears. Run the Smart Battery Calibration by clicking on Advanced in the left-side menu and then double-clicking on Smart Battery Calibration in the right-side menu. The process may take up to 5 hours, and after the battery is completely discharged, connect the AC adapter to recharge the battery. If you encounter any further challenges, please do not hesitate to reach out to our Support team for additional assistance. -Kelvin
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy everything about this laptop,the only thing that I have a problem with is the battery it last long enough but I wish I somehow lasted longer
I would recommend this to a friendGreat Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume could be louder. Mainly using for church functions.
I would recommend this to a friendAwesome purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has everything I need and want in a home laptop!
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a value for my money and sales girl was just the best,real definition of sales rep with patient and tolerance. She's the best
I would recommend this to a friendSamsung Notebook 4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I purchased so far and all thanks to Best Buy amazing deals.
I would recommend this to a friendIts okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice i like it but i just happen to get a defective one im returning today
I would recommend this to a friendBrand response from Samsung
Posted .Hello Rozz, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Book4 and without being able to ask you any probing questions, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our sales rep was very helpful and showed us exactly what we needed.
I would recommend this to a friendBroken Hinge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was always handled gently. The hinge broke in before I had it two years. Thank you "planned Obsolecence"!!!
No, I would not recommend this to a friendGreat computer. Excellent service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my new computer and especially Geek Squad’s efforts to get it set up and transfer data.
I would recommend this to a friendUpgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed _yyyyyyyyyyyyyyyyyyyyyyyyyyhyyh
I would recommend this to a friendWorth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is excellent i bought this product at 691$ pretty reasonable deal. But the brightness should have been high, other than this everything is promising
I would recommend this to a friendSamdung Book 4 Laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer. Was in need of an RJ-45 jack and this has one!
I would recommend this to a friend