Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 6572184
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.
This summary was generated by AI based on customer reviews.
Worst experience ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on July 19th. But the package didn’t arrive or went missing. I have informed support about this and they said they are going to replace the item and I have to pick it up from store. After 4 days the order was still on waiting, so I have contacted the support again they said the store has no stock and they said they can refund the amount. I got a confirmation mail stating that the refund has started and I would receive the amount in 7-10 business days. I have waited 10 days and contacted them again they said they couldn’t process the refund. I have asked them why they can’t stick to one thing, a representative has transferred the call to her supervisor. He said that the refund would be credited and just wait for 24-48 hrs for the email. It’s been 3 days now and yet there is no email. I don’t get it why make me wait for this long and not solve any issue. I don’t recommend anyone now for buying anything from Best Buy. First they said I would need to pickup the replacement that failed. Then they said they would refund the amount and I also have the mail confirmation. Next thing they said was they can’t process the refund. Now they are saying that I would have to wait 2 days and now it’s the 3rd day. Yet I don’t receive any mail but the support team says refund has started. All I have to say is why waste my time for all these days and make me call and chat with them for like 10 times.
No, I would not recommend this to a friendGreat Purchase!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase with great savings! Wife loves the laptop, thanks again Best Buy!
I would recommend this to a friendSamsung Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what I needed. Great help from our Sales person.
I would recommend this to a friendGreat laptop of youre already in the Samsung ecosy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and responsive for average computing needs. If you already have lots of Samsung devices the experience is seamless.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget computer has a bright screen and fast interface. The only problem is that the battery runs out fast.
I would recommend this to a friendGalaxy Book4 15.6"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very seamless purchase and arrived earlier than expected!
I would recommend this to a friendSamsung galaxy book 4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product worthy to buy go for it:': samsung stand for ultimate quality
I would recommend this to a friendChanges... YIKES!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new computer is great... but as an old gal, all these changes make things a little tricky! I'm sure it's not the computers fault..!! ;-)
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and affordable laptop. Was looking for one to work from home. Happy with my purchase.
I would recommend this to a friendGreat product. Great costs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The pickup order worked very well. The online purchase was great
I would recommend this to a friendGalaxy Laptop Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is a little harder to use than the Chromebook, but has more capability
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All works as expected, except the function keys. I have not yet reported this issue to Samsung, but will. Oveall, very impressed.
I would recommend this to a friendNot up to expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop quality what’s surprisingly low despite the cost the trackpad was terrible
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JavierT, thanks for taking the opportunity to reach out to share your thoughts with us about your experience using the Samsung Galaxy Book4. We understand how frustrating it may be to purchase a device that may not meet initial expectations. We'd love to be able to assist you with that, however, we need more information regarding what you may be experiencing with your device before we can do so. We encourage you to reach out to Support if you would like to share additional feedback or if you would like further assistance. Thanks for being a staunch Samsung customer. - Debra
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, I have the touch screen version too and thats really the only difference. Well it drains a little quicker too but nothing crazy.
I would recommend this to a friendBest purchase ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Purchased a Samsung Galaxy book for laptop. It is a very nice laptop. Absolutely love it. It is a perfect fit for me and my husband.
I would recommend this to a friendGreat compute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this computer. I love that it connects to my phone l. I'm able to use the charger for multipurpose.
I would recommend this to a friendSchool perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for school, assignments ans everything else. I love that it links all my samsung things together!
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop, surprisingly runs video games like Fortnite at 120 fps
I would recommend this to a friendExcellent computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect laptop for my grandson. He loves it!
I would recommend this to a friendA good notebook. The keyboard is weird though
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good notebook. The keyboard is weird though. I still like it. Sweet that it uses usb c for charging.
I would recommend this to a friend