Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- |
- SKU:
- 6572184
Customer reviews
Rating 4.6 out of 5 stars with 1056 reviews
(1,056 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Galaxy Book4's overall performance, processor speed, and screen quality. Many appreciate its portability due to its lightweight design. While the laptop generally receives positive feedback, some users have noted occasional fan noise and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop nothing special works great for light tasks
I would recommend this to a friendRated 5 out of 5 stars
Samsung Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for the price. It performs exactly as advertized.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good used zinstall to transfer all files from old pc
I would recommend this to a friendRated 1 out of 5 stars
Poor Battery and little memory
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery only lasts 2 hours. Operating system takes up 250G, so realistically you're only getting 250gb. I will never purchase Samsung again after this. It is fast for now. Also not an exact 10 key as most keyboards, that is necessary for my job. I wouldn't recommend this unless you have $600 to waste. Stick with Lenovo.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Redhusker, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance, feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Rated 5 out of 5 stars
Awesome display!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and very light with great resolution display
I would recommend this to a friendRated 5 out of 5 stars
Samsung Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for a reasonable price with good clarity.
I would recommend this to a friendRated 5 out of 5 stars
It does computer things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should for what i use it for. Thats all I got.
I would recommend this to a friendRated 3 out of 5 stars
samsung laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is less than desirable. Even on high it can be hard to hear when streaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy RobertF, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to. Please take a moment to review, "Sound from Samsung PC is distorted or scratchy" to help resolve what you may be experiencing with your audio quality. If you would like further assistance after reviewing the resource shared, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Rated 4 out of 5 stars
Good for entry-level
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs fast. Just the battery doesn’t last for a day!
I would recommend this to a friendRated 4 out of 5 stars
galaxy book4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great how it synced to my Samsung phone and tv with no issues
I would recommend this to a friendRated 4 out of 5 stars
good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well, exactly what i expected. I have very standard needs and it meets all of them.
I would recommend this to a friendRated 3 out of 5 stars
Samsung Firmware needs work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display issues with MS Edge and Chrome. Screens need to be adjusted for various web sites. Default font size is too big for screen Windows ICONS. When using direct RJ45 ethernet connection, Copilot (only) cannot see the internet. Network reset fixes the issue but returns after power off. Works OK with WIFI.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DavidB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available and without being able to ask you any follow up questions, we suggest reaching out to Samsung Support for further assistance. Thank you for being an unwavering Samsung customer. - Debra
Rated 3 out of 5 stars
Samsung galaxy Book 4.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems a little slow. Should have stuck with a HP laptop. Can't share printer with PC with windows 10.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Carol, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Rated 2 out of 5 stars
Subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, weird keyboard feel, screen just seems “off” I just would not recommend and wish I chose differently. Seems cheaply made and subpar to my last dell.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there SiriusMermaid, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Book4. We value your candor as we continue to make improvements on the performance and functionality of our products. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but we need more details regarding what you may be experiencing before we can properly do so. Please do not hesitate to contact Support at your leisure for further assistance with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
Rated 3 out of 5 stars
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a number of quirky items in the way the computer operates. It does not operate consistently.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JaniceH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Rated 4 out of 5 stars
Samsung laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is awesome just wish I wouldve gotten a tochscreen
I would recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good. I only used it for basic Word tasks, but the battery drains too quickly. 15 hours is a joke—it doesn’t even last 7 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Dawzese, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the battery on your Galaxy Book just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Feel free to check out, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your PC. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Rated 3 out of 5 stars
runs slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.runs slow......................................................
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ChrisD, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung PC runs slowly or freezes" to help resolve what you have described to be experiencing with your PC. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Rated 4 out of 5 stars
Galaxy Book 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! The only downside is the battery life.
I would recommend this to a friendRated 2 out of 5 stars
Don't buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is easy to use and Best Buy delivered it right on time. But! The battery was advertised as up to fifteen hours. Two hours is not fifteen hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JonM, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Book4. We appreciate your sentiments as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. If the battery on your PC just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your battery life. If you would like any further assistance afterward, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
















