Customer Ratings & Reviews
- Model:
- NP750XGK-KS2US
- SKU:
- 6572184
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Galaxy Book4 15.6" laptop for its excellent keyboard quality, long battery life, and lightweight design, making it easy to use and transport. Many appreciate its ease of setup and the smooth performance provided by its ample RAM. While some users noted occasional fan noise and WiFi connectivity issues, the positive feedback on other features significantly outweighs these concerns. The laptop is also frequently cited as offering good value for its price.
This summary was generated by AI based on customer reviews.
Nice hardware, poor Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the computer is really nice. The screen is great! It feels solid in construction and has a little weight to it. My 1 start comes from functionality. The Bluetooth sucks! I have frequent disconnects and poor quality connections. I have to cycle the Bluetooth off and on multiple times a day to maintain connections. Using Samsung buds 3 and JBL charge 5 (within 5 ft range in office). Updated drives don't fix it. Known issue when searched.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey LeviS, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you are having difficulty connecting a Bluetooth device to your PC, or if the Bluetooth setting won't turn on or is missing completely, there are a few steps you can take to get your device connected. Please take a moment to review, "Can't turn on Bluetooth or connect devices to Samsung PC" to help resolve what you may be experiencing with your connectivity. If you would like further assistance afterward, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Wouldn’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had had it for 30 days and one day it just stop turning on. I returned it for an HP
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EricaJ, thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Book4. We value your feedback as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Samsung PC does not start, power on, or charge" to help resolve what you may be experiencing with your PC. Let us know if you would like to share additional feedback with us or if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Slow for 16g ram
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sluggish, very disappointed. This keeps locking up, for a 16g ram pc this is sad
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there ScottyC, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your PC is performing slowly, freezing or locking up there could be carious reasons. Please take the opportunity to review, "Samsung PC runs slowly or freezes" to help resolve what you have described to be experiencing with your Galaxy Book4. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had for about 2 months and already getting black screens. This is probably be my last Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there WilliamK, thank you for sharing your experience with your Samsung Galaxy Book4 with us. We understand how frustrating it is to have a new laptop that is not functioning as expected and intended. Please, reach out to the Samsung Support Team for one on one assistance with all the options available to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Not Great, even for a low price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay when it works. Many issues with battery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Melanie, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you 're experiencing less than ideal battery life on your PC, please take a look at "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your device. We would love to be able to assist you further but without having any details available regarding what you may be experiencing and without being able to ask you any questions, I suggest reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Mary Moss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in poor packaged and had a dent in the front of the book. A big gouge was in the packing.
I would recommend this to a friendBattery Sucks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery on the laptop barely lasts an hour. I need either a replacement laptop or a replacement battery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WendyD, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Book4. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Does it feel like your battery charge's duration isn't as much as it used to be? If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your Galaxy Book4's battery life. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
Ok Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is not worth the laptop. It is too big, I am not a fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ShirleyV, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Samsung laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not log onto the microsoft account, the instructions that were given were not clear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha KRISTYF, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Please feel free to check out the resources we have available online for you. Then, reach out to Support if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
Specs and Features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Specs were not up to standard. Screen is to small. A smaller tablet will work just as well or better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Notapplicable, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Book4, however, we need more information than we currently have available before we can do so. Please reach out to Support at your earliest convenience if you would like any further assistance and/or help with troubleshooting your PC. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Battery life
Samsung Galaxy Book 4 Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing the Samsung Galaxy Book 4 has been one of my best decisions when it comes to value for money! The sleek design, vibrant display, and impressive performance make it a fantastic choice for anyone looking for a reliable laptop. Whether I'm working on complex tasks or simply browsing, the Galaxy Book 4 handles everything smoothly and with speed. Battery life is excellent, lasting me through a full day, and the device's light weight makes it easy to carry anywhere. Samsung has truly delivered an exceptional device with powerful features at a competitive price. Highly recommend it for both students and professionals alike!
I would recommend this to a friend Nice looking and functional laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice thin laptop with very good speed and excellent tactile backlit keyboard. 16GB Memory is plenty for Win 11 normal usage and so far it's been a great little machine for when I am away from home.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. No reason I should’ve spent $650 on something that takes so long to load everything
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your PC is performing slowly, freezing or locking up there could be a lot of causes. Please take a moment to review, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book4. If you would like any further assistance after reviewing the resource shared, let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Blah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated this laptop. I returned it for a Mac book. I prefer apple products or Samsung. Downloading was so hard on this laptop.
No, I would not recommend this to a friendMeh, all hype.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasnt impressed, simple. Not worth the prise in my opinion.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Python, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your Galaxy Book4, but we need more information regarding what may be occurring before we can do so. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting us. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Battery life
Galaxy book 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is super lightweight and perfect for incoming college students! I was afraid that the laptop was going to be too big and bulky to fit in my backpack but it was no issue at all. Everything runs smoothly and the battery life is whats expected of a laptop and charges pretty fast too with the given charger
No, I would not recommend this to a friend Worst laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. Wouldnt load anything and not a touchscreen .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MelissaG, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Book4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're in the market for a PC that offers a touchscreen as a feature, the Galaxy Book4 360, Galaxy Book4 Pro, Galaxy Book4 Pro 360, and Galaxy Book4 Ultra would fit that bill. Without having more information available regarding what you may be experiencing with your Galaxy Book4 and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
- Pros mentioned:Battery life
great laptop for everyday use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this to replace an aging laptop, good speed with plenty of RAM and hard drive for me and most everyone, it does have an ethernet port if you want to hardwire, the size is good and has a number pad on the keyboard with backlighting, battery life is good, plenty of ports, energy star certified. nice that this one comes with windows 11 home and NOT s mode. the charging port is on the left hand side which was new to me and it is a usb c charger so it would not be hard to replace if lost or damaged.
I would recommend this to a friend - Cons mentioned:Fan noise
College computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The computer works amazing. The fan is loud through. I loce how wide the screen is. The keyboard is very light. The price was very reasonable for this product. I recommend college students to get this computer.
I would recommend this to a friend - Pros mentioned:Battery life
Buy Now
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer on vacation by force because I forgot my macbook air home. I needed to get some work and homework done but i didn't want to own 2 macbooks. This computer was the best option being the fact that I own the tab s9 and the s24 ultra. This was the best decision I've made in regards to tech in a long time. If you apart of the samsung ecosystem turning you tablet into a second screen with the click of a button is a game changer. Having the ability to use 2nd screen with effortless ability to multitask is the best. Battery life is good but not the best. Its better than most other windows laptops but not better than macbooks. Comes with a type c changer and 45 watt changing brinck. So it's not really an issue. Speakers sound pretty decent to my ears. Overall, this is a solid device. You won't be disappointed.
I would recommend this to a friend