Customer Ratings & Reviews

A family member needed a reasonably priced computer to replace their old one that didn't support Windows 11. Picked this up for $390 a while back as an open box. It was in like new condition, so I'm very satisfied. She uses it for office work, paperwork, zoom calls, and managing her photos. For this, it works great. Build quality is excellent as with most Samsung products. I do wish it used a regular barrel DC jack instead of only have USB-C charging, simply because those seem more robust, but so far so good, and I know that's the way the industry is going. Unlike some other OEMs, Samsung doesn't include a bunch of bloatware, just a few things that were easy to uninstall. I'd definitely consider this computer again or recommend it to someone. Especially if it's under $400 - what a deal!

Great laptop for $550. I've had this laptop for 7 months and I haven't had any issues. It's extremely light, has a great battery life and it's able to run several programs without any issues.

I bought this laptop as a gift for my sister and it is incredible, very light and fast, excellent for students

I didnt think i would like a samsung laptop, but i do. Its quick ans quiet. I like the backlit keyboard.

Greatly improved picture. Very fasst. (Of course I also credit my expensive fiber optic internet.) Easy to operate. However, I am not yet sure that I needed the Windows 365. Battery doesn't last very long for a new laptop

This is not a technical review, I am not qualified to offer that sort of thing. Laptop is light for its size and runs pretty fast (although I am coming from a model with 4GB of RAM so that tracks). Battery life has been good so far, although I am rarely, if ever, far from a charger to the point where battery life becomes an issue. I did not notice it lacks a touchscreen prior to purchasing and that has been the biggest quality of life issue coming from my last laptop. This is a good budget laptop. Webcam is not great but still shows me, if a bit underexposed. Keyboard is backlit, but kind of annoying to type on for extended periods, but I don't really write essays, outside of the occasional best buy review. If you're in 3D graphics, engineering, or other technical programs, you probably already know you need better specs, but most other college students would do just fine with this item.

Great computer! Fast and easy to use. Got this for my neighbor to use after his retirement and he loves it.

Good speed, and good display. Added a wireless mouse.

I am older and have been here since the computer has gained popularity and become available for the average person. I am way behind but like to use mine daily. My Samsung is great for myself and for what I do. I will never use all the options or know how to use them but what I do use is faster and all around. I am very satisfied.

Love this laptop! Great for work. Runs fast, smooth, and has a very modern and clean look to it.

Great little notebook that i easily set up myself. Lightweight & easy to move around. It replaced my old Toshiba notebook that I dearly loved & didn't want to part with but it is so fast & easy that I am very glad I did. A good replacement choice!

I love my laptop. It is so user friendly and holds a great charge.

It works fine and does its job. The battery life is decent as advertised when not running heavy applications. The fan noise is slightly irritating. I’m also not as comfortable with the track pad because it’s minimalist design makes it hard to recognize the zones.

Bought this for my mother. Has the memory and speed to last for few OS upgrades. Setup was easy. Only 2 weeks out but mom is happy.

Awesome machine - fast - easy set up good battery life

Very loght to carry and battery has good backup with good price

I purchased this for a family member. The build quality is nice. Not a lot of bloatware. CPU and Memory keep things snappy when multitasking. The 2 USB C and 2 USB A ports are nice AND it has an R45 jack for plugging into a network!! For everyday use, this is awesome. For gaming, probably not. I give it 5 stars, doesn't mean it's the fastest laptop in the world, but for the price and target use, it exceeds expectations. I am considering buying another one for my wife.

Laptop overall works well, but have severe issue with battery maintaining. Not recieving anywhere close to expected battery life. When fully charged the most I can get is 2 hours and battery continues to deplete if using while charger is plugged in. In order to charge battery, I have to close laptop and let it sit. Geek Squad has inspected and ran diagnostic check, even ordered a new charger and still unsuccessful. I will be reaching out to manufacturer as store return window has expired, this item was purchased in June 2025

I dropped my laptop by accident and that created a contusion on the laptop, a little mark on the exterior. The design overall is very nice and very light in weight but I think customers should be reminded that careful use of samsung laptops should be warranted.

Bought this laptop for online schoolwork. No issues, does everything I need it to. Keyboard is nice, battery life is excellent. No complaints