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Customer Ratings & Reviews

$899.00

Customer reviews

Rating 4.6 out of 5 stars with 352 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 352 reviews
  • Rated 5 out of 5 stars

    My 3rd Samsung Galaxy Book4 -- because they work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another nice machine from Samsung. (It's my 3rd.) Does everything I ask it to do flawlessly so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung lover! Since Galaxy book 12 a non stop journey buying each year in Usa and Europe a new model

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor laptop for the price you have to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for a year, and honestly, I had more trouble than I originally anticipated for the price. It worked well and had a lot of storage; however, the connectivity to wifi was terrible. I would take my computer twenty feet from the router, and I couldn't even use Zoom without sitting next to my router. I bought a Lenovo Yoga, and the wifi is excellent, so it cannot be blamed on my wifi at my apartment. I also found it lagging A LOT. I would open up Word or my school's platform, and it would take two to five minutes, depending on how it was feeling that day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Destiny, thank you for taking the time to reach out to share your experience using the Samsung Galaxy Book4 360 with us. We value your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Then check out, "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your connectivity. Also take a look at, "Samsung PC runs slowly or freezes" to address the lagging you have referred to be occurring. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung computer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product znd nice customer servixe. The cumputer is a gret asset for work as well as school homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new laptop computer use it every day !! So easy to use and very convenient!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We do like the platform as we are both familiar with Samsung products. It is very similar to operating your phone and that was a slight stumbling block from switching from a Dell and HP to a Galaxy Book. Overall great product just a learning curve for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I GOT A GREAT COMPUTER FOR A STEAL, VERY HAPPY WITH MY PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The caymanian samsung guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a samsusung person and i love that i can connect all my devices seamlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, no scratches marks or visible wear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and the quality is very good. However, I thought the pen was included but other than that I am satisfied especially with the deal and how the condition was since it was open box but excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nice screen and very durable. Using for school and gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop do what it suppose to do and perform well. I just wish it has more battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service , friendly and accommodating, fast and available on hand the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team very helpful and the laptop is colors are brilliant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall better than expected works perfectly for personal and work related things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, But Pick A Cheaper Model

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is phenomenal. However, if I could go back I’d possibly get a version without an OLED screen. It doesn’t make enough of a difference to justify the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One the best for photo editing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lapto to work off of and edit my photos off of and it works perfectly for that. I lobe the display and how my samsung phone connects. Over all an amazing computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Table 4 OLE Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lap too fantastic screen fr Samsung with windows 11 . Also Geek squad was GREAT to transfer data help with set up !! So far sooooo good !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery Could be better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop isnt so bad, but the biggest problem is the bttrry. You cant be an hour away from the charger before it becomes 11%

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Book 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, fast response time. Perfect size for streaming movies.

    I would recommend this to a friend