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Customer Ratings & Reviews

Your price for this item is $795.00
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 339 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 339 reviews
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for me. Love the start-up function, the number pad...really this laptop is everything I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an Open Box - Excellent unit. Within an hour of using it, the touchscreen started registering "phantom touches"...and not just one or two. It was constant, multiple, and random; the closest I can come to describing it was like raindrops falling on the screen in a moderate shower.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. The quality feels good. Have not used it much yet but we will see if the satisfaction continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forever and forever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Samsung tablets since forever and will keep getting them forever. Stable and long lasting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung products are superior! This one is gorgeous! I Definately it recommend If you need a new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College worthy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i was looking fir to start college in the fall and connect with family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A grwat computer for work and school. Worth the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. A line suddenly appeared on the screen. I went to best buy to change the PC and they told me that the screen had cracked. It's frustrating because they didn't replace my PC because supposedly the screen had cracked and that wasn't covered by the warranty. They told me that they had to send it to be checked with Geek Squad and I had to pay 100 dollars for the PC check. I think the PC screen is of poor quality and I find it frustrating that I have to pay for a PC checkup. This was 15 days after I bought it and Best Buy had not changed my PC. Very frustrating!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Executie Director

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the functionality of this! It is easy to navigate and every day I am finding some new thing it does!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a laptop and have been thoroughly impressed with its performance and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is clear and laptop runs great. I reccomend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying it so far. Looks good, sounds good, does everything I want and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect slim Laptoop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best MacBook air competitor on windows platform. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying Galaxy book for the first time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light and has good size keyboard. Love the side number keypad. very practical. Kind of slow to wake up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor screen quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, but the screen quality is poor. It cracked while I was putting it back in my backpack with the lid closed. Pressure on a closed lid should not damage the screen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JoseangelB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 360. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options that would provide physical damage protection to your Galaxy devices. If you would like to share additional feedback with us regarding the durability, functionality, or performance of your Galaxy Book4 360 or if you have any questions for us, feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchse for nursing school. Samsung products can't never go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very good choice. Aluminium case a little sensible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to add apps from my Mac and using for my laser business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as I would expect. Fast, backlighting on the keyboard and the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it because light weight.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now I have not use a lot. I opened it just one time, so far it is good

    I would recommend this to a friend