Customer Ratings & Reviews

Bought on sale at $650. For that price it’s amazing but I wouldn’t spend any more than $1000; battery life is lackluster. Nonetheless, the build feels premium, excellent speeds, incredible display. Great budget 2-in-1

I like my galaxy book 4 overall but it has some problems. It runs well, the battery lasts for a long time, its quiet, and the screen has great resolution. But the addition of a number pad on the keyboard is so annoying. When your use to the backspace, enter, and shift keys being at the right end of the keyboard and then they add a number pad that shifts all the keys over a couple inches to the left it makes it significantly harder to type on. Theres never been a time in my life where I’ve thought a laptop’s number keys were too hard to use and it needed a number pad. It’s just such an unnecessary addition. Also, who thought it was a good idea to put the speakers on the bottom of the laptop? If you have it sitting on a desk or your bed then the sound gets muffled. If you like mac books but one of the workers trys to convince you that this is basically the PC verison of a mac book but cheaper, don’t listen. Just stick with what you already like.

This is an excellent labtop. Videos look amazing on this labtop. I really enjoy how slim and sleek this labtop look.

This is a large laptop. The benefit is obviously a nice large screen (more later). The disadvantage is weight. While 3.3 pounds may not sound like a lot, for those used to one of the many, smaller laptops this one will feel heavy. I applaud Samsung for its packaging. Virtually all is recyclable cardboard that does an excellent job of protecting the laptop in transit. While keyboard “feel” is a matter of individual preference, I found the keyboard spongy, lacking a precision feel. I’d recommend trying it before selecting it. The trackpad worked well and will feel familiar to anyone who has used one previously. I still preferred the ease of an external mouse. A minor but nice trick is that the computer turns itself on when the lid is opened. (Should that fail for some reason, there is a power button.) The computer really shines when it comes to display. The screen’s size make viewing easy and the display is vivid without being glaring. As with most Windows PC, the user can adjust display settings to taste, but I found the default to be perfect. The touchscreen is sensitive, and quick to respond. However as with many laptops, when tapped, the screen “gives” a little at the hinges so the touch effect was somewhat negated. Not a big deal. The screen’s noticeably large viewing angle requires a privacy screen for anyone doing confidential work in close quarters such as an airplane seat. In sum, it’s a good laptop. Except for the quality of the screen, I found little to distinguish it from others, but for someone looking for a solid computer and doesn’t mind the tradeoff of weight for display size, it’s a good choice.

The laptop performs excellently and runs fast. It’s also lightweight, with materials that feel high-quality. I definitely recommend it.

First and foremost, I am not a "techie" or an electronic's "geek". I wished to take advantage of the "Back to School" Sale and acquire a new laptop computer. My "nerdy" friends recommended this device. I am very happy with this purchase. It was super easy to set up and it meets all of of my needs and then some. Awesome touch screen, clear display, comfortable to use. Long battery life also makes it convenient for the "daily grind". I highly recommend this laptop, especially for simpletons, like me.

Very slick design, connects to phone and has a nice display.

BUYER BEWARE This laptop would be have been great other than it has a known defect wherein the screen spontaneously cracks. Mine was used exclusively on a desk, was not transported and certainly didn't suffer any blows. Less than one month after purchasing the laptop and out of no where, the screen got splinter cracks across it. Samsung will do NOTHING about it. When you search online for this machine, several people have had similar experiences. Pretty egregious that Best Buy and Samsung keep selling this machine knowing the issues it has. Beyond the faulty screen, the laptop itself was fine; but I can't use a laptop that can't be taken with me because it's too fragile.

It was exactly what I need it, fast connection with my phone love Samsung

Excellent product. Fast and state of the art technology

After owning the laptop for two months the screen cracked for no apparent reason. Opened the laptop one morning and saw hairline cracks across the screen. Samsung customer service had me ship it to their service center who then wanted to charge me $563 to repair it. I declined as this is obviously faulty manufacturing. Buyer be warned, this is a known issue and Samsung will not take care of you, you will waste your money on buying their product. Looking now and I am seeing literally hundreds of complaints of the exact same issues filed by others, Samsung is leaving everyone hanging. Filed a complaint with BBB and bought a new brand computer, never again with this brand.

Laptop is fragile! Get the extra warranty! My screen doesnt work. Thankfully it still connects to a monitor.