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Customer Ratings & Reviews

Your price for this item is $798.00
The comparable value price is $1,349.99

Customer reviews

Rating 4.6 out of 5 stars with 338 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 338 reviews
  • Rated 5 out of 5 stars

    Fast and Enough Memory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. It is great for work. Comes with sufficient memory and runs fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one of these two weeks ago, and so far is pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 1st laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the purchase of my Samsung Laptop. The customer service was top-notch. My salesman understood what I meeded. You must come here, make a purchase take advantage of the Geek Squad technician services as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La mejor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent, the best I bought.Run very fast and excellent for...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omar Elnemr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice laptop smooth touch, just as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and condition for money. I would definitely recommend out of box purchase anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few months now and really the only negative thing i can say is the battery life is not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh no.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really liked this unit but dropped it after owning for 3 weeks. Cracked the screen and it is special. Repair would cost 3/4 of what I paid originally. It will now be a desktop computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be my favorite laptop. This takes laptop of the year

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Galaxy Book 4

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a Geek Squad emoloyee and I must say I enjoy Samsungs laptops. They are vibrant and colorful. The only downside is that it is locked to 60hz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great light weight perfect fit for my backpack for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. I love it. Wonderful screen, excellent quality in materials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can use as laptop and tablet and also the touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight! Great for on-the-go! Durable! Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANKS FROM KEVIN

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and always buy computers from you. thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Helpful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Very sleek design and useful for digital art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for school work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new laptop! It has streamlined my homework and made my life easier!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor laptop for the price you have to pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for a year, and honestly, I had more trouble than I originally anticipated for the price. It worked well and had a lot of storage; however, the connectivity to wifi was terrible. I would take my computer twenty feet from the router, and I couldn't even use Zoom without sitting next to my router. I bought a Lenovo Yoga, and the wifi is excellent, so it cannot be blamed on my wifi at my apartment. I also found it lagging A LOT. I would open up Word or my school's platform, and it would take two to five minutes, depending on how it was feeling that day.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Destiny, thank you for taking the time to reach out to share your experience using the Samsung Galaxy Book4 360 with us. We value your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. The first thing to do when you are having difficulty connecting to the internet is make sure your modem and router are working properly. Reset your modem and router according to the manufacturer's recommendations. Then check out, "Samsung PC will not connect the internet" to help resolve what you've described to be experiencing with your connectivity. Also take a look at, "Samsung PC runs slowly or freezes" to address the lagging you have referred to be occurring. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung 360 laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great! I use it for school and it makes things alot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magestic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice is excelente to my job The best computer I both

    I would recommend this to a friend