Customer Ratings & Reviews
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- Model:
- NP960XMA-KB1US
- SKU:
- 12843510
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and exceptional screen quality of this laptop, which are frequently highlighted as standout features. Users also appreciate the fast processor speed, long-lasting battery life, and the device's lightweight, ergonomic design that makes it highly portable. While the machine is well-regarded for its capabilities, some users have expressed concerns regarding the amount of RAM provided at its current price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
I love this tablet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is just the right size to fit in my purse. I have my apps, my ebooks, and the internet everywhere
I would recommend this to a friend - Pros mentioned:Portability
Fantastic Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, slim, sleek, and quick. Perfect for business use requiring heavy processing.
I would recommend this to a friend - Pros mentioned:Screen quality
Great choice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Opted with the refurbish one versus the new one. It works as it should be. Had some scratches but screen was clear
I would recommend this to a friend - Pros mentioned:Portability
Love the laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im absolutely in love with this laptop! Sleek, portable and easily fits into my bag or arms doe travel. The keys are nice & the mouse is responsive. Very pleased.
I would recommend this to a friend - Pros mentioned:Screen quality
Samsung laptops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large but not too large screen , was on sale on display. Samsung are praised inside and out by my local iT experts.
I would recommend this to a friend Samsung Galaxy Book4
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I highly recommend the Samsung Galaxy Book4 Edge for anyone looking for a powerful, portable, and premium laptop.
I would recommend this to a friend- Pros mentioned:Processor speed, Screen quality
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen.. that’s about it.. battery life is not even close to advertised. Speed is ok but only on arm programs, can’t expand storage either..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there EM22, thanks for taking the time to review your Samsung Galaxy Book4 Edge. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Reduced battery life on Samsung PC" to help resolve what you have described to be experiencing with your Galaxy Book4 Edge. If you would like any further assistance afterward, let us know by reaching out. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Screen quality
Samsung Galaxy Book 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop so far. Brilliant and sharp screen. Nice keyboard.
I would recommend this to a friend Fast and great color
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 10 yr PC. Very lightweight. Fast and colors are fantastic
I would recommend this to a friend- Pros mentioned:Overall performance
Highly recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased want purchase and I would absolutely buy it again. Thank you Best Buy!
I would recommend this to a friend - Pros mentioned:Overall performance
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for my husband who buys stocks. he also sets up with 2 monitors on a splitter. He's very pleased with product. price was reasonable & expected.
I would recommend this to a friend - Pros mentioned:Screen quality
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm happy with my purchase. I love the larger screen size and the ease of using my laptop.
I would recommend this to a friend - Pros mentioned:Processor speed
Not for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very well built computer super fast only issue graphic not that great it’s entry level over all if you not gaming awesome laptop
I would recommend this to a friend - Pros mentioned:Battery life
CoPilot Plus PC is a computer users dream
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and instant on without running down the battery. Everything a professional would want in a computer for today.
I would recommend this to a friend - Pros mentioned:Overall performance
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is amazing. I am so very happy for my purchase and the help I received while purchasing
I would recommend this to a friend - Pros mentioned:Screen quality
DIRECT SUPPORT PERSONNEL
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is great and smart. Love the smart touch screen and everything about it
I would recommend this to a friend Buy This Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer computers super good. It Internets, Excells, and Woords, like a super computer computer. 6/5 Stars.
I would recommend this to a friendgood laptop, fragile screen
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is impressive, good performance, beautiful graphics. but the screen is very fragile. ended up with a crack from top to bottom within 2 months of use and no drops or accidents to cause it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey BrianF, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Booki4 Edge. Your feedback is appreciated as we continue to make improvements on our product line to best suit he needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please feel free to contact Support to discuss your next possible steps toward a resolution with your PC. If you would like further assistance, Support is standing by to assist you. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Screen quality
Great quality laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop! Excellent picture and use of use! The Geek Squad set us up and we couldn't be happier with this purchase!
I would recommend this to a friend Love it. Powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. I bought an HP before this one and love this one better. Will buy Samsung again. It is worth every penny.
I would recommend this to a friend