Customer Ratings & Reviews
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- Model:
- NP960XMA-KB1US
- SKU:
- 12843510
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and exceptional screen quality of this laptop, which are frequently highlighted as standout features. Users also appreciate the fast processor speed, long-lasting battery life, and the device's lightweight, ergonomic design that makes it highly portable. While the machine is well-regarded for its capabilities, some users have expressed concerns regarding the amount of RAM provided at its current price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
My computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new computer. Great pictures and fast. Best biy did well
I would recommend this to a friend - Pros mentioned:Overall performance
Great Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and service with Geek Squad and AJ was just great after we purchased it, too! So appreciate all the folks at Best Buy! Virginia
I would recommend this to a friend Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful screen and very well built. Really felt premium.
I would recommend this to a friend- Pros mentioned:Processor speed
Great AI laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop, very powerful. The ai features are awesome.
I would recommend this to a friend - Pros mentioned:Overall performance
Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for use in my office space. Works great with my ipad. Sharing screen.
I would recommend this to a friend Best laptop for schoolwork
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it stores all of my heavy med school docs and it doesn’t slow it down, it doesn’t heat up and the screen is super clear and neat.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from amac to this computer and i love it more than i loves my mac book.
I would recommend this to a friend - Pros mentioned:Processor speed
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Laptop and was the right amount of processing speed for my needs.
I would recommend this to a friend - Pros mentioned:Portability
Samsung laptop review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this laptop. Screen has bright display and its not bulky to carry around. Fits nicely in my work bag and backpack.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product, great store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Works awesome. Always great customer service.
I would recommend this to a friend Love this laptop and Snapdragon chip!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect size. Also it is very fast when i am using clouds based software.
I would recommend this to a friend- Pros mentioned:Overall performance
This was a great purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it does what it says it does. Does not disappoint.
I would recommend this to a friend Galaxy Book4 Edge wont dissapoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so light and very responsive. Highly recommend if wanting something for working remote you buy this one.
I would recommend this to a friendSamsumg Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price, Love the design and works well.
I would recommend this to a friend- Pros mentioned:Overall performance
Great for school and games
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for school and played low requirement games and it had a great performance on both school and games
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. I was going many routes but i needed one that is up to date for the next 5 years and this is the one.
I would recommend this to a friend - Pros mentioned:Portability
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Slim and lightweight. Excellent customer experience!
I would recommend this to a friend Not really a good Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the past several months, the laptop has experienced multiple recurring hardware and connectivity issues affecting daily operation. These problems involve the USB port, external monitor connections, and printer connectivity. The issues appear to be progressive and now significantly impact productivity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ThomasW, thanks for taking the time to review your experience using the Samsung Galaxy Book4 Edge. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Processor speed
Another great samsung computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Runs super fast for all my needs even running multiple tabs at the same time.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing specific. Everything worked properly, and it meets my expectations and desires
I would recommend this to a friend