Customer Ratings & Reviews
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- Model:
- NP960XMA-KB1US
- SKU:
- 12843510
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and exceptional screen quality of this laptop, which are frequently highlighted as standout features. Users also appreciate the fast processor speed, long-lasting battery life, and the device's lightweight, ergonomic design that makes it highly portable. While the machine is well-regarded for its capabilities, some users have expressed concerns regarding the amount of RAM provided at its current price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, exceeded my expectations. Long battery life. Excellent AI.
I would recommend this to a friend - Pros mentioned:Screen quality
love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the translation feature! Beautiful screen. This replaced a gaming laptop that crashed often. So far zero crashes!
I would recommend this to a friend Great laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is excellent; very light for a 16" screen. Too much bloatware though.
I would recommend this to a friend- Pros mentioned:Overall performance
Speedy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine nice laptop was what I was looking for
I would recommend this to a friend - Pros mentioned:Processor speed
Wow! Copilot is amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is super fast and great if you’re using it in multiple locations. The copilot is the coolest thing ever
I would recommend this to a friend - Pros mentioned:Overall performance
Best recent purchase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer. Very happy with my purchase.
I would recommend this to a friend Samsung laptoo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, sleek, lightweight. Battery life is great
I would recommend this to a friend- Pros mentioned:Screen quality
Love my new laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop. My first time using Windows 11 working nicely. The screen is the best I have ever viewed.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checks all of the boxes and is super-fast. We have had great experiences with Samsung laptops.
I would recommend this to a friend Frustrated
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though there are many things I like about this laptop, such as how it looks and holds up to use, the function has been a nightmare. The biggest problem is that it freezes constantly. I am a person who likes to have many tabs open in my web browser at one time, but whenever I get above about 12, it starts freezing all the time. And every single time I go to print... it freezes. Sometimes it is for a few seconds, and sometimes it is for more than a full minute. And downloading Lightroom from Adobe isn't an option. It doesn't work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ANDREWS, thank you for taking the time to reach out and share your feedback with us about your experience using the Samsung Galaxy Book4 Edge. Your sentiments provide us with invaluable insights to help improve our product line to suit the needs of our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your PC. If you would like further assistance afterward, please feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra
Samsung laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best option I had to pick from, the expert help me make a decisive decision and pick a perfect laptop
I would recommend this to a friend- Pros mentioned:Processor speed
Pc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Customer service and Excellent PC love the color on this pc and its super fast and would highly recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Galaxy Book 4 Edge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning my new laptop, but it's great in every way !
I would recommend this to a friend John not Josh Marlatt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to set up the computer. Sales person put my son’s name on my new card account. This issue is being resolved. He has an account with Best Buy also. I also believe that I might have been charged more than what I was initially quoted. The laptop is a very good one and it will serve me well.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love how it runs and doesn’t die on me fast.
I would recommend this to a friend- Pros mentioned:Overall performance
Very good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is very happy with this laptop, he uses it for programing at school. It has very good specifications,
I would recommend this to a friend REVIEW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IS VERY SLEEK AND WORKS VERY SMOOTH. DISPLAY QUALITY IS AMAZING
I would recommend this to a friendGo Samsung !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Excellent screen and very fast and slim.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Will buy again. Had to return because box didn't fit in my suitcase.
I would recommend this to a friend Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is spectacular,speed is amazing , quality of machine is high
I would recommend this to a friend