Customer Ratings & Reviews
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- Model:
- NP960XMA-KB1US
- SKU:
- 12843510
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and exceptional screen quality of this laptop, which are frequently highlighted as standout features. Users also appreciate the fast processor speed, long-lasting battery life, and the device's lightweight, ergonomic design that makes it highly portable. While the machine is well-regarded for its capabilities, some users have expressed concerns regarding the amount of RAM provided at its current price point.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing picture is clear battery life last a long while
I would recommend this to a friend- Pros mentioned:Screen quality
Great quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture frame super fast worth the money for school and work
I would recommend this to a friend - Pros mentioned:Battery life
Good office laptop with long battery life.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good arm laptop with excellent display. Good battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Rules !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Im a samsung person so it goes with evrythng in my house
I would recommend this to a friend - Pros mentioned:Processor speed
Good quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a fast computer with all the necessary features you might need.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best computer ever Performance, beautiful display
I would recommend this to a friend - Pros mentioned:Screen quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop! Screen is nice and huge! Touchscreen works great! Copilot feature is amazing!
I would recommend this to a friend - Pros mentioned:Screen quality
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! The screen quality was really good & I loved the copilot experience.
I would recommend this to a friend Delightfully Supprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still havent put it through its full paces, but so far the speed and picture clarity are a good noticable improvement over my previous laptop. I am using this for photo and video editing in the field and have no complaints outside of my personal wish of it being a little bigger. Salesman said it had a 20 hour battery life, but it is closer to 10-12 with healthy usage.
I would recommend this to a friend- Pros mentioned:Overall performance
Not a gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a decent laptop for everyday. Does not support modern gaming.
I would recommend this to a friendBrand response from Samsung
Posted .Good day KarmenP, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Book4 Edge. Your feedback allows us to continue to make improvements on our product line. The Snapdragon X Elite processor in the Galaxy Book4 Edge includes an Adreno GPU that delivers performance and gameplay at 60–100 frames per second. This PC features a 3K AMOLED 120Hz display, which offers superior, fast-responding visuals compared to many standard laptops. It is most definitely a capable device for casual and moderate gaming. If you would like to share any other feedback with us or if you would like further assistance, please feel free to contact Support. We'd love to hear more from you! Thank you for being a devoted Samsung customer. - Debra
- Pros mentioned:Battery life
Not so great Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is ok, but the USB-A port stopped working shortly after I got it, and the camera didn't work at all. The battery and everything else are great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Dusty, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your PC, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to reach out to Support if you would like assistance with troubleshooting your PC further. Thank you for being an unwavering Samsung customer. - Debra
- Pros mentioned:Processor speed
Great computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love copilot and very fast speed. Very dependable. No glitches and geek squad was great.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some difficulty setting up, but once set up it has worked great.
I would recommend this to a friend - Pros mentioned:Overall performance
Review on Samsung Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop and brand in the market for computers and for business.
I would recommend this to a friend Samsung 16in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and very slick machine. Very happy with the purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
Great Device, Weak OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is excellent but the fact it comes with Windows 11 is a real drawback.
I would recommend this to a friend Great Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this laptop is great. Very sleek design and works as expected.
I would recommend this to a friend- Pros mentioned:Processor speed
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this laptop. Very fast. I also like using the copilot features
I would recommend this to a friend - Pros mentioned:Overall performance
DG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop for the money. and best buy backs there products.
I would recommend this to a friend - Pros mentioned:Processor speed
Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy setup for the most part. Can’t seem to set up my printers. Fingerprint reader keeps failing. Mouse is large and doesn’t get in the way when typing. Fastest laptop I’ve ever had, but so different then my previous laptops, all that have been Hp’s, don’t know if I can get used to the differences though.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations SueB, thanks for taking the opportunity to review your Samsung Galaxy Book4 Edge. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Samsung Galaxy Book 4 Edge fingerprint reader is no longer working properly, check if the sensor is clean and dry, then try re-registering your fingerprints by going to your Windows settings, accessing "Accounts > Sign-in options > Windows Hello Fingerprint" and removing and re-adding your fingerprint. Next, check for software updates on both Windows and Samsung firmware and if it continues after, contact Support for further assistance. Thank you for being a dedicated Samsung customer. - Debra