Customer Ratings & Reviews
- Model:
- NP960XMA-KB1US
- |
- SKU:
- 12843510
Customer reviews
Rating 4.5 out of 5 stars with 387 reviews
(387 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and exceptional screen quality of this laptop, which are frequently highlighted as standout features. Users also appreciate the fast processor speed, long-lasting battery life, and the device's lightweight, ergonomic design that makes it highly portable. While the machine is well-regarded for its capabilities, some users have expressed concerns regarding the amount of RAM provided at its current price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast, great display, and very light weight!!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality would recommend for any college student
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend Rated 5 out of 5 stars
College use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son uses for college. Loves the touch screen. Uses for college courses and watching videos for dorm life.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Battery life, Processor speed
Rated 1 out of 5 stars
Buyer Beware!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a solid system. Speed is decent, battery life is good, BUT... beware! It utilizes an ARM64 processor. No one told me that this was incompatible with an X64 processor and that, therefore, 2/3 of my software would not run! I could have lived with this, had there been a workaround or an emulator that would allow my software to run, but there is not. I even contacted Samsung's help line to try to get assistance, and all they did was exactly what I did; Google the issue. I was told that the problem was with the software, but it runs perfectly on my old X64 system. It's a good computer, unless you are using older software.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JohnG, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Book4 Edge 16" offers the Qualcomm Snapdragon X Elite X1E-80-100 processor. Without having more information available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has everything i need for work. is lightweight and slim.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAMSUNG makes great products and this does not disappoint!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
SELL ON LAPTOPPPPPPPPPP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YESSSSSSSSSSS I CAUGHT A SELLLLLLLLLLLLLLLL ON LAPTOP
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung products ALWAYS recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.•Amazing features • Easy to navigate • Great quality
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop and the dislpay is amazing!!!! I highly recommend !!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Nice laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Ton of features. Easy to use and fast.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer light weight wonderful co pilot build in
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Great, powerful laptop but overly large trackpad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this Notebook is perfect! My only complaint is the overly large trackpad. Sometimes, I click on things I didn't mean to click on.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
specialed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New laptop is working perfectly. Excellent display screen.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase at a nice price and good value.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Lovely and fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. The speed and ai has been so helpful
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, just watch processor as it might not be compatible for certain college testing sites
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friendRated 5 out of 5 stars
Myah’s birthday present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday Present for my granddaughter. She loves it!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Galaxy Book4 Edge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer, works great for college student!!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend Rated 5 out of 5 stars
One of the best Laptops
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of Samsungs best tableta out there on the shelves
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friendRated 4 out of 5 stars
Make sure you get the correct model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's built well and runs cool and quiet, but ensure you get the right one if you are in the game. The higher-end one with 1TB SSD has a better chip GPU. It's not listed that there are two versions of the Snapdragon SOC with this model. Really impressive OLED display.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend


](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv21d.jpg;maxHeight=54;maxWidth=54;format=webp)
![Describe how you remember a document on your PC, and Recall will find it instantly. Optimized for select languages (English, Chinese [simplified], French, German, Japanese, and Spanish). Content-based and storage limitations apply. See <https://aka.ms/nextgenaipcs>.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv22d.jpg;maxHeight=54;maxWidth=54;format=webp)
![Get accurate subtitles in real time with automatic Live Captions. Currently supports translation or video and audio subtitles into English from 40+ languages. See <https://aka.ms/nextgenaipes>. Polish, French, Korean, Spanish, English, German. Meeting date: [the next We wll send you today's meeting. the -aeent]. Thank you for attending. mail along with [the -aeent].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv23d.jpg;maxHeight=54;maxWidth=54;format=webp)










