Customer Ratings & Reviews
- Model:
- NP960XMA-KB1US
- |
- SKU:
- 12843510
Customer reviews
Rating 4.5 out of 5 stars with 387 reviews
(387 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance and exceptional screen quality of this laptop, which are frequently highlighted as standout features. Users also appreciate the fast processor speed, long-lasting battery life, and the device's lightweight, ergonomic design that makes it highly portable. While the machine is well-regarded for its capabilities, some users have expressed concerns regarding the amount of RAM provided at its current price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am completely excited about this new book 4 Edge. I've been on it now since it came out and I am loving the screen the pictures and videos are excellent the speed is even faster than I thought it would be. The only thing I'm having an issue with is with sound cutting in and out I'm sure it's something that I've done wrong since I'm not fully computer savvy. I'm gonna call into the geek squad and see if they can help me out figure out what I did wrong!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Battery life, Overall performance
Rated 5 out of 5 stars
Good laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my sister who is in school and it looks like the laptop is working well. She also said that battery life is also good. She uses it to do her schoolwork and also watching movies/tv series.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Amazing laptop, awful company!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other reviewers have already covered the major points, so I'm going to focus on what they missed. This thing is a perfect all-day workhorse for office work, development, IT, project management, multimedia, and can even handle some light gaming. The display is as good as anything in the industry, but Samsung's anti-reflective coating really sets it apart. To have the benefits of a glossy touch display but without the annoying reflections and glare is gamechanging. Another point overlooked by others is sleep. While Intel and AMD laptops have caught up quickly in ppwer efficiency and battery life to the X Elite, sleep can still be an issue. With an x86 laptop, every time you flip that lid closed and stick it in your bag, you are gambling that when you open it next time, that battery might be dead. With this laptop, I can put the laptop in my bag, never actually shutting down or hibernating, leave it for a week, come back to it, and every single time open the lid and it only lost a few percent battery if that, ready to work. And if you have a Samsung phone, the integration between phone and laptop goes several steps beyond Microsoft's phone link, and makes the experience seemless. It is comparable if not better than what you get in the Apple "ecosystem", and everything just works. My big complaint is I feel like I'm in an abusive relationship. My motherboard failed in about 8 months, I sent in to Samsung for repair, and it took a whole TWO WEEKS to get it back. They repaired it, but put several giant gouges in the lid of the laptop along with a big ugly scratch. Thankfully I have had many bad runins with Samsung warranty service so I documented EVERYTHING, including detailed video of every surface of the computer as I packed it and shipped it. Long story short, after getting a hold of the office of the president, they admitted to the damage and agreed to replace it. It dragged on for 2 more months after that, every week promising me 3-5 business days, until they finally made me an offer of $850, less than replacement value, and falling way short of making me whole, not even counting the time lost. As in previous similar occurances (almost every dealing with Samsung warranty) I am tajing them to court, and I will win as with previous cases, for the value of a replacement plus legal fees. It's a lot of work owning so many Samsung products. The company is downright evil and will gaslight and abuse its customers. Why do I keep coming back? Well, I guess the product is that good.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light and slim. The screen and graphics are stunning, and the colors are so vibrant.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
A Surprising Powerhouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well. I have to say that I am pleasantly surprised. I've had both AMD and Intel laptops and I have to say that this is noticeably quicker than both. Also I'm running three 2K monitors off this without a hiccup. On sale for $899 the deal of the century. I also use AI a lot and it is very quick on here. And oh yeah, the screen is pure eye candy.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Excellent laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, fast. good feel on keyboard, excellent display, light weight
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed, Screen quality
Rated 5 out of 5 stars
SAMSUNG GALAXY BOOK EDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST COMPUTER WITH GREAT SCREEN, FAST PROCESSOR AND GREAT BATTERY LIFE
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend Rated 5 out of 5 stars
Love it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for working/gaming. Easy to use and navigate. Ablento download what I need quickly and efficiently. Very happy with tgis product. Didnt even realize i gotnthe larger one until it got delivered and was pleasantly surprised because I didn't pay that much for it.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Battery life, Overall performance, Processor speed
Rated 5 out of 5 stars
Samsung book edge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy battery life fast laptop 3k display is amazing
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Sleek design and performance for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good performance and sleek in design. 16'inch is apealing.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance, Processor speed
Rated 5 out of 5 stars
Samsung laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Touch screen always a plus. Fast , image looks awesome
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderul!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always bought the cheap laptops because I dont do much but pay bills and write. However, I dis end up having to replace them every 2-3 years. This is the first laptop ive bought that is much more than basic and I can say its worth every penny. I play music, search the web and write simultaneously. It doesnt slow down or get stuck. Its also touch screen which helps immensely when I am writing. Co-pilot is always right there for me, organizing, giving tips and answering all of my questions. I couldnt be happier. So glad I made this choice!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Top Tier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my laptop. The picture screen and sound is quality, the processor is fast and co pilot is the quick with the responses. I just wish they had a 17’ inch screen.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about arm64 but i was proven wrong. This laptop works wonders for cloud gaming, office work, video/ photo and audio editing and goes along great with my galaxy. I wish the hard drive is upgradable but it's manageable.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend- Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Samsung Galaxy Book 4 Edge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this computer. The display is sharp, and the touch screen option is great. I also bought the total service membership. I received excellent service in transferring all info to the new computer. I like having peace of mind that they are there for any concerns I may have.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
Great lightweight latop with good battery life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a well built laptop that has really good battery life depending on the brightness settings. The qualcomm cpu has been solid so far in normal everyday use. I haven't run into any incompatibility issues with the software so far.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Vibrant colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are very vibrant! I use it for basic tasks such as emails, internet, and some games. I have no issues with lagging. I recommend people buy it.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 4 out of 5 stars
Perfect for Productivity
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful for work! Smooth operation, with easy to use OS. Touch screen is awesome! I wish it had enough power to run some basic games for casual entertainment but it absolutely lags for anything even mildly demanding...
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Awesome device
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is exceptional; its lightweight design facilitates convenient portability. The touchscreen is responsive and smooth, exhibiting no lag. The copilot feature is also a significant advantage.
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend Rated 5 out of 5 stars
Best product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance and outstanding quality! The laptop is fast, reliable, and runs very smoothly. The display is crisp, the battery life is excellent, and the build quality feels premium. It's perfect for work, study, and everyday use. Samsung has done an excellent job highly recommended!
This review is from Samsung - Galaxy Book4 Edge - Copilot+ PC - 16" AMOLED Touch-Screen Laptop - Snapdragon X Elite 3.4Ghz- 16GB Memory- 512GB Storage - Sapphire Blue
I would recommend this to a friend


](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv21d.jpg;maxHeight=54;maxWidth=54;format=webp)
![Describe how you remember a document on your PC, and Recall will find it instantly. Optimized for select languages (English, Chinese [simplified], French, German, Japanese, and Spanish). Content-based and storage limitations apply. See <https://aka.ms/nextgenaipcs>.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv22d.jpg;maxHeight=54;maxWidth=54;format=webp)
![Get accurate subtitles in real time with automatic Live Captions. Currently supports translation or video and audio subtitles into English from 40+ languages. See <https://aka.ms/nextgenaipes>. Polish, French, Korean, Spanish, English, German. Meeting date: [the next We wll send you today's meeting. the -aeent]. Thank you for attending. mail along with [the -aeent].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv23d.jpg;maxHeight=54;maxWidth=54;format=webp)










