Customer Ratings & Reviews
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- Model:
- NP960XMA-KB1US
- SKU:
- 6583788
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the Galaxy Book4 Edge's stunning screen quality, excellent battery life, and lightweight design. Many appreciate its strong performance for everyday tasks and some heavier applications. However, some users have noted issues with the touchpad size and responsiveness, and a few have expressed concerns about the RAM capacity for the price point.
This summary was generated by AI based on customer reviews.
Best computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy my computer. It is user friendly and it's great for work in school.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some difficulty setting up, but once set up it has worked great.
I would recommend this to a friend Super happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I ever had. Staff and service was Aplus- I highly recommend Best Buy for all your electronic needs
I would recommend this to a friend- Pros mentioned:Screen quality
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop! The screen quality was really good & I loved the copilot experience.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality would recommend for any college student
I would recommend this to a friend - Pros mentioned:Overall performance
DG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great laptop for the money. and best buy backs there products.
I would recommend this to a friend - Pros mentioned:Overall performance
Review on Samsung Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop and brand in the market for computers and for business.
I would recommend this to a friend - Pros mentioned:Screen quality
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop! Screen is nice and huge! Touchscreen works great! Copilot feature is amazing!
I would recommend this to a friend Nice!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been moving pretty fast. Ive had it for almost a year now with no issues. I love the copiloy feature it has. Its not that great on battery.
I would recommend this to a friend- Pros mentioned:Processor speed
Great computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love copilot and very fast speed. Very dependable. No glitches and geek squad was great.
I would recommend this to a friend Great Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this laptop is great. Very sleek design and works as expected.
I would recommend this to a friend- Pros mentioned:Processor speed
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this laptop. Very fast. I also like using the copilot features
I would recommend this to a friend - Pros mentioned:Processor speed
Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy setup for the most part. Can’t seem to set up my printers. Fingerprint reader keeps failing. Mouse is large and doesn’t get in the way when typing. Fastest laptop I’ve ever had, but so different then my previous laptops, all that have been Hp’s, don’t know if I can get used to the differences though.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations SueB, thanks for taking the opportunity to review your Samsung Galaxy Book4 Edge. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Samsung Galaxy Book 4 Edge fingerprint reader is no longer working properly, check if the sensor is clean and dry, then try re-registering your fingerprints by going to your Windows settings, accessing "Accounts > Sign-in options > Windows Hello Fingerprint" and removing and re-adding your fingerprint. Next, check for software updates on both Windows and Samsung firmware and if it continues after, contact Support for further assistance. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Overall performance
Great Device, Weak OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is excellent but the fact it comes with Windows 11 is a real drawback.
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Buyer Beware!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a solid system. Speed is decent, battery life is good, BUT... beware! It utilizes an ARM64 processor. No one told me that this was incompatible with an X64 processor and that, therefore, 2/3 of my software would not run! I could have lived with this, had there been a workaround or an emulator that would allow my software to run, but there is not. I even contacted Samsung's help line to try to get assistance, and all they did was exactly what I did; Google the issue. I was told that the problem was with the software, but it runs perfectly on my old X64 system. It's a good computer, unless you are using older software.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JohnG, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Book4 Edge 16" offers the Qualcomm Snapdragon X Elite X1E-80-100 processor. Without having more information available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
- Pros mentioned:Overall performance
Samsung products ALWAYS recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.•Amazing features • Easy to navigate • Great quality
I would recommend this to a friend My PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine has everything I was looking for in a PC.
I would recommend this to a friend- Pros mentioned:Overall performance
SELL ON LAPTOPPPPPPPPPP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YESSSSSSSSSSS I CAUGHT A SELLLLLLLLLLLLLLLL ON LAPTOP
I would recommend this to a friend - Pros mentioned:Weight
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has everything i need for work. is lightweight and slim.
I would recommend this to a friend - Pros mentioned:Overall performance
Works for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAMSUNG makes great products and this does not disappoint!
I would recommend this to a friend