Customer Ratings & Reviews
](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv21d.jpg)
![Describe how you remember a document on your PC, and Recall will find it instantly. Optimized for select languages (English, Chinese [simplified], French, German, Japanese, and Spanish). Content-based and storage limitations apply. See <https://aka.ms/nextgenaipcs>.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv22d.jpg)
![Get accurate subtitles in real time with automatic Live Captions. Currently supports translation or video and audio subtitles into English from 40+ languages. See <https://aka.ms/nextgenaipes>. Polish, French, Korean, Spanish, English, German. Meeting date: [the next We wll send you today's meeting. the -aeent]. Thank you for attending. mail along with [the -aeent].](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6583/6583788cv23d.jpg)
- Model:
- NP960XMA-KB1US
- SKU:
- 6583788
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Book4 Edge, highlighting its exceptional screen quality, fast processor speed, and impressive overall performance. Many users also appreciate the strong battery life and lightweight design, making it very portable. However, some customers expressed concerns about the RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
This was a great purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it does what it says it does. Does not disappoint.
I would recommend this to a friend Samsumg Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price, Love the design and works well.
I would recommend this to a friendPrice and value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product built very well and Best Buy price, top notch!!!! Thanks for your service and competitive prices!!
I would recommend this to a friend- Pros mentioned:Overall performance
Not a gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a decent laptop for everyday. Does not support modern gaming.
I would recommend this to a friendBrand response from Samsung
Posted .Good day KarmenP, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Book4 Edge. Your feedback allows us to continue to make improvements on our product line. The Snapdragon X Elite processor in the Galaxy Book4 Edge includes an Adreno GPU that delivers performance and gameplay at 60–100 frames per second. This PC features a 3K AMOLED 120Hz display, which offers superior, fast-responding visuals compared to many standard laptops. It is most definitely a capable device for casual and moderate gaming. If you would like to share any other feedback with us or if you would like further assistance, please feel free to contact Support. We'd love to hear more from you! Thank you for being a devoted Samsung customer. - Debra
- Pros mentioned:Portability
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Slim and lightweight. Excellent customer experience!
I would recommend this to a friend - Pros mentioned:Portability
Samsung laptop review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this laptop. Screen has bright display and its not bulky to carry around. Fits nicely in my work bag and backpack.
I would recommend this to a friend Galaxy Book4 Edge wont dissapoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so light and very responsive. Highly recommend if wanting something for working remote you buy this one.
I would recommend this to a friend- Pros mentioned:Overall performance
Great for school and games
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for school and played low requirement games and it had a great performance on both school and games
I would recommend this to a friend - Pros mentioned:Overall performance
Speedy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine nice laptop was what I was looking for
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop. I was going many routes but i needed one that is up to date for the next 5 years and this is the one.
I would recommend this to a friend - Pros mentioned:Battery life
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, exceeded my expectations. Long battery life. Excellent AI.
I would recommend this to a friend College use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son uses for college. Loves the touch screen. Uses for college courses and watching videos for dorm life.
I would recommend this to a friend- Pros mentioned:Processor speed
Another great samsung computer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Runs super fast for all my needs even running multiple tabs at the same time.
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing specific. Everything worked properly, and it meets my expectations and desires
I would recommend this to a friend John not Josh Marlatt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to set up the computer. Sales person put my son’s name on my new card account. This issue is being resolved. He has an account with Best Buy also. I also believe that I might have been charged more than what I was initially quoted. The laptop is a very good one and it will serve me well.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung Galaxy Book 4 Edge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning my new laptop, but it's great in every way !
I would recommend this to a friend Constantly freezes up! Practically worthless!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While there are great specs on this laptop (display, screen size, keyboard layout), this processor is not designed for constant usage. Even simple tasks (scrolling thru social media) the screen will freeze for up to 2 minutes. You can open the Task Manager while the screen is frozen, and it will not show the CPU or Memory at 100%. It does not matter what browser you are using either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey JohnB, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Book4 Edge. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your PC is performing slowly, freezing, or locking up, there could be a lot of causes. Take a moment to check out, "Samsung PC runs slowly or freezes" to help resolve what you've described to be experiencing with your PC. If you would like additional assistance afterward, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Screen quality
love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the translation feature! Beautiful screen. This replaced a gaming laptop that crashed often. So far zero crashes!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Checks all of the boxes and is super-fast. We have had great experiences with Samsung laptops.
I would recommend this to a friend - Pros mentioned:Battery life
Not so great Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is ok, but the USB-A port stopped working shortly after I got it, and the camera didn't work at all. The battery and everything else are great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Dusty, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your PC, however, we need more details regarding what may be occurring with your device before we can do so. Please do not hesitate to reach out to Support if you would like assistance with troubleshooting your PC further. Thank you for being an unwavering Samsung customer. - Debra