Customer Ratings & Reviews
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- Model:
- NP960XMA-KB1US
- SKU:
- 6583788
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Book4 Edge, highlighting its exceptional screen quality, fast processor speed, and impressive overall performance. Many users also appreciate the strong battery life and lightweight design, making it very portable. However, some customers expressed concerns about the RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great Device, Weak OS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is excellent but the fact it comes with Windows 11 is a real drawback.
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Buyer Beware!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it is a solid system. Speed is decent, battery life is good, BUT... beware! It utilizes an ARM64 processor. No one told me that this was incompatible with an X64 processor and that, therefore, 2/3 of my software would not run! I could have lived with this, had there been a workaround or an emulator that would allow my software to run, but there is not. I even contacted Samsung's help line to try to get assistance, and all they did was exactly what I did; Google the issue. I was told that the problem was with the software, but it runs perfectly on my old X64 system. It's a good computer, unless you are using older software.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JohnG, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Book4 Edge 16" offers the Qualcomm Snapdragon X Elite X1E-80-100 processor. Without having more information available regarding what you may be experiencing with your PC and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop has everything i need for work. is lightweight and slim.
I would recommend this to a friend- Pros mentioned:Overall performance
SELL ON LAPTOPPPPPPPPPP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YESSSSSSSSSSS I CAUGHT A SELLLLLLLLLLLLLLLL ON LAPTOP
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung products ALWAYS recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.•Amazing features • Easy to navigate • Great quality
I would recommend this to a friend - Pros mentioned:Overall performance
Works for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SAMSUNG makes great products and this does not disappoint!
I would recommend this to a friend Nice!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been moving pretty fast. Ive had it for almost a year now with no issues. I love the copiloy feature it has. Its not that great on battery.
I would recommend this to a friend- Pros mentioned:Processor speed
Nice laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. Ton of features. Easy to use and fast.
I would recommend this to a friend Super happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best computer I ever had. Staff and service was Aplus- I highly recommend Best Buy for all your electronic needs
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer light weight wonderful co pilot build in
I would recommend this to a friend- Pros mentioned:Screen quality
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop and the dislpay is amazing!!!! I highly recommend !!
I would recommend this to a friend Best computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy my computer. It is user friendly and it's great for work in school.
I would recommend this to a friend- Pros mentioned:Overall performance
Overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase at a nice price and good value.
I would recommend this to a friend - Pros mentioned:Screen quality
specialed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New laptop is working perfectly. Excellent display screen.
I would recommend this to a friend - Pros mentioned:Processor speed
Lovely and fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. The speed and ai has been so helpful
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Galaxy Book4 Edge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer, works great for college student!!
I would recommend this to a friend Make sure you get the correct model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's built well and runs cool and quiet, but ensure you get the right one if you are in the game. The higher-end one with 1TB SSD has a better chip GPU. It's not listed that there are two versions of the Snapdragon SOC with this model. Really impressive OLED display.
I would recommend this to a friend- Pros mentioned:Screen quality
ARM and a Leg and a Lackluster Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Screen and body style. Unfortunately there are not many Windows apps that run in ARM yet and the X64 emulation needs some improvements. And night mode will not work on wired connected displays due to a limitation with the QUALCOMM CPU.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha XYZQ, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Book4 Edge. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
I wouldn't buy this again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for work when my other one got wiped out in a power surge. I need a larger screen so I chose the 16", which is what my other computer was. This one, however, has been a nightmare to use with other products. The recommended default screen setting on it is 200%, and this causes all kinds of problems when you try to connect it to a 2nd screen. It took our IT people hours of work to adjust settings on both it and the 2nd screen so that I could at least read the text on both. I was told by our IT dept that the Snapdragon technology, while being adopted more and more, still struggles to integrate with many things. I even went and bought new monitors that met the required specs and they still didn't work together well. It also comes with all kinds of pop ups built in, which I had to remove. I find it much more annoying than my last laptop, which was only 2 years old, so it wasn't completely obsolete technology. If I had a re-do, I'd have purchased a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LindaB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book4 Edge. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Pop-ups are often used for advertising purposes and can appear in various forms such as ads, notifications, or rewards. They might show up within the browser window while using the internet app, in a new or separate tab. Ads can also appear while using other apps or even on your Home screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Please check out, "Manage pop-up ads on your Galaxy phone" to help resolve what you've described to be experiencing with those unwanted pop-ups. Without having more details available and without being able to ask you any follow up questions to probe further, I suggest contacting Support for further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
My PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine has everything I was looking for in a PC.
I would recommend this to a friend