Customer Ratings & Reviews
- Model:
- NP960XMA-KB1US
- |
- SKU:
- 6583788
Customer reviews
Rating 4.5 out of 5 stars with 301 reviews
(301 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the Galaxy Book4 Edge's stunning screen quality, excellent battery life, and lightweight design. Many appreciate its strong performance for everyday tasks and some heavier applications. However, some users have noted issues with the touchpad size and responsiveness, and a few have expressed concerns about the RAM capacity for the price point.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Negative Sanp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expectations and anticipation were high due to the new chip with window laptop. I have had window laptop for 2 to 3 decades and waiting for this new product, I thought it would make things smoother and faster but unfortunatly it seems like microsoft and snapdragon went backwards. No difference in regular or snapdragon in my opinion but intel and amd still run better than spandragon. Returned mine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Arron, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you further with whatever you may be experiencing with your new Galaxy Book4 Edge, however, without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your leisure. Thank you for being an unwavering Samsung customer. - Debra


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