Customer Ratings & Reviews
- Model:
- NP960XMA-KB1US
- |
- SKU:
- 6583788
Customer reviews
Rating 4.5 out of 5 stars with 333 reviews
(333 customer reviews)Rating by feature
- Battery Life4.6
Rating 4.6 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy Book4 Edge, highlighting its exceptional screen quality, fast processor speed, and impressive overall performance. Many users also appreciate the strong battery life and lightweight design, making it very portable. However, some customers expressed concerns about the RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Screen quality
Rated 5 out of 5 stars
Beautiful all around and great battery life!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Book4 Edge is a fantastic laptop that is a go-to device for work and play. The sleek design, incredibly thin form factor, and lightweight build make it super portable, perfect for toting around town or on business trips. One of the first things you'll notice is the stunning display. The screen is beautiful, bright, and colorful, making everything from streaming movies to editing photos an absolute pleasure. The touchscreen is responsive and adds a nice touch of convenience for navigating and taking notes. The 7+ inch trackpad is massive, smooth, and tracks well, providing a great user experience. The keyboard is light and decently tactile; you can easily get used to typing on it. I also appreciate the inclusion of a number pad, which is a handy feature for productivity. Performance-wise, the Galaxy Book4 Edge doesn’t disappoint. Powered by the Snapdragon X Elite, this ARM-based laptop handles multitasking with ease. Whether I'm running multiple apps, video conferencing, or doing some light gaming, it performs smoothly without any hiccups. The battery life is impressive too, lasting me through a full day of work without needing to recharge. The speakers are loud but lack low end, and since they are downward-firing, the overall quality depends on the surface it's resting on. This also causes the sound to seem to come from below the screen rather than from it, which takes a bit of getting used to. This is also one of the first laptops to support Copilot+. The live captions function can be useful for on the fly translations, but that's really a feature I use my phone for most often as it's more likely to be with me at all times. The Restyle Image and Cocreator aspects are a bit more unique to Copilot and are great fun to use, but, if I'm honest, like most of these new 'AI' features on every product coming out these days, real-world usage is limited and they are more of a fun gimmick. Overall, the Samsung Galaxy Book4 Edge is a top-notch laptop that combines style, power, and convenience. It’s perfect for anyone looking for a reliable and versatile device. Highly recommended!
I would recommend this to a friend Rated 1 out of 5 stars
AI blows don't waste your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AI kinda really sucks. Gemini is regularly out competed by open source models ran locally.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Atp99, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Getting things done has never been easier. Whether you're browsing the internet, entering a video call, or need help remembering a password, let AI on the Galaxy Book4 series simplify your life by doing the work for you. Get ready for the most intelligent PC experience possible. Take a moment to check out, "Using AI features on the Galaxy Book4 series" when you have the opportunity to learn more about using the Galaxy AI features that you have available now that you have purchased your Galaxy Book4 Edge. If you have any questions for us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Battery life, Processor speed
Rated 5 out of 5 stars
WOW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is / has been an excellent purchase. OLED screen, great battery life, & very fast. Build is what you would expect in this price. If you can buy it for $ 900, I would jump on it. Beyond my expectations and as nice a PC as I have ever used. Hard core gaming, maybe not but for everyone else, it is as good as it gets. Check it out and you will be pleased.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Galaxy Book4 Edge Copilot Review
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleasantly surprised by the Galaxy Book4 Edge. The laptop itself is thin with a sleek brushed metal exterior. One feature I love is the huge touchpad which makes working without a mouse very comfortable. Setup was quick and intuitive. The AMOLED display is vibrant and displays contrasts well. The signature feature of this laptop is the integration of Microsoft Copilot AI, with both a dedicated icon on the taskbar and even a dedicated copilot key. I spent a lot of time testing the functionality of Copilot and was surprised by how thorough and correct it was, even when discussing obscure topics. The Copilot AI has multiple plugins, mostly related to shopping, travel, and dining. I used Copilot to make a dinner reservation for myself in town and it was a breeze. Copilot can also respond to uploaded pictures and dictations, which is a really handy feature when making to-do lists for myself. The notebook feature is also useful. It is designed for much longer prompts that may need some refinement. To test the Snapdragon X Elite processor, I would typically write some code from scratch to benchmark processing time, but then I thought, "Why not let the Copilot AI write the code I'll use to test the computer speed?" Not only did Copilot successfully write the code in a manner similar to how I would have done, but the processing speed itself was very fast - only 8% slower than my other computer with an i7 Intel processor. Overall a very pleasant user experience.
I would recommend this to a friend - Pros mentioned:Battery life, Screen quality
Rated 3 out of 5 stars
Disappointed with Snapdragon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A light laptop with great display and better than average battery life but be prepared for real compatibility issues. Snapdragon processor is not supported universally so recommend confirming compatibility for any specialty software before buying a non-intel laptop. My PDF editor/plan review software has issues that are inconvenient but disappointing. Compatibility issues extend to printers as well. Otherwise a decent laptop though I'd stick with intel in the future for ease of use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings UnhappywiththeGeeks, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Book4 Edge. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with whatever you may be experiencing with your PC, however, we need more information than we currently have available before we can do so. Please reach out to Support if you would like any further assistance with troubleshooting your PC. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Future Computer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The future of computing. Fast as lighting. AI features are awesome, and they will only get better. 45 trillion operations per second make this computer simply amazing. While there is always room for improvement, this is a great start for the AI revolution. The only thing I'm having to adjust to is the computer talking to me in a way that feels too human, oh and also the keyboard is a little slim for my taste.
I would recommend this to a friend - Pros mentioned:Processor speed, Screen quality
Rated 5 out of 5 stars
Great computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how fast it is and absolutely love the picture image. Searches go faster with Snapdragon.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Samsung over Mac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switching over to samsung laptop was the best decision. Very thin, light weight, very easy to manage.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Bestbuy the best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent presentation.good product for the eye.is the best.
I would recommend this to a friend Rated 3 out of 5 stars
nicely built and fast but very bad battery life.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice build quality and thinness very responsive but mainly marketed as long battery life and it turned out once i picked it up to drain quicker than book 3 360 that i previously bought from bestbuy. The battery at best lasted 5-6 hours of light youtube watching with energy efficiency mode turned on all the time and system wide dark mode enabled. i updated to newest version and made all necessary updated and calibrated the battery but nothing improved. I returned it once i realized 62 watt hr battery is too weak for 120hz oled screen. samsung should have done better with battery front and even though its a snapdragon processor it did not help alot. wanted to keep the machine but battery drainage is a no go and killed it for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hiya EddTomm, thank you for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Take a moment to review, "Reduced battery life on Samsung PC when you have the opportunity available to conduct some simple troubleshooting steps to help resolve what you may be experiencing with your Galaxy Book4 Edge's battery life. If you have any questions for us afterward or if you would like any further assistance after reviewing the resource that has been provided, feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Screen quality
Rated 1 out of 5 stars
Don't buy this laptop if you'll ever need to print
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good display and like the light weight, but there's a huge problem: the Snapdragon microprocessor can't print to most printers. We bought and returned a LaserJet printer to Best Buy because HP says they don't have the drivers for the Samsung - Galaxy Book4 Edge and don't have a date for when they will have them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ChrisW, thanks for taking the time to review your Samsung Galaxy Book4 Edge. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to clarify what you've shared with us, I suggest contacting Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
Rated 5 out of 5 stars
Great, better than M3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Snapdragon performance is better than M3, better than expectation.
I would recommend this to a friendRated 1 out of 5 stars
Negative Sanp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expectations and anticipation were high due to the new chip with window laptop. I have had window laptop for 2 to 3 decades and waiting for this new product, I thought it would make things smoother and faster but unfortunatly it seems like microsoft and snapdragon went backwards. No difference in regular or snapdragon in my opinion but intel and amd still run better than spandragon. Returned mine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Arron, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4 Edge. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you further with whatever you may be experiencing with your new Galaxy Book4 Edge, however, without having more information available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your leisure. Thank you for being an unwavering Samsung customer. - Debra


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