Customer Ratings & Reviews

Hey there NATHALIER, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. Your Galaxy Buds FE give you up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. By making a couple adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: * When you are not using the earbuds, keep them in the charged charging case with the cover closed. * Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. Feel free to review, "All about your Samsung earbuds’ battery life" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra

Hey CrystalR, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers. If you find the fit isn't perfect on your Galaxy Buds, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity available, please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. If you would like any further assistance after reviewing the resource provided, let us know by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra

Hey JackJ, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra

Hi Headphones, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Use Active noise canceling on your Samsung earbuds" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra