Customer Ratings & Reviews

Howdy BlakeY, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds Fe. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're thrilled to hear how much you've been enjoying your Galaxy Buds FE. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra

Hello there GustavoR, thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra

Hey JackJ, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us after reviewing the resources that have been provided, feel free to reach out to Samsung Support for further assistance. Thank you for being a trustworthy Samsung customer. - Debra

Hey there NATHALIER, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. Your Galaxy Buds FE give you up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. By making a couple adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: * When you are not using the earbuds, keep them in the charged charging case with the cover closed. * Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. Feel free to review, "All about your Samsung earbuds’ battery life" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra