Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 10873075
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These came with my new phone and they are great....
I would recommend this to a friendAmazing buy for 2024
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall store experience was amazing and obviously best buy delivers high quality products
I would recommend this to a friendComfortable fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm every happy with the product...especially the ease with which I was able to alter the fit for comfortable use.
I would recommend this to a friendStill getting used to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New phone required wireless ear buds - still getting used to these. OK but folks I am calling sometimes have a hard time hearing me.
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought them on sale and got an extended warranty used them for maybe a month and the right earbud is quiet, couldn't hear anything almost. Then about a two months after the left earbud did the same thing.
No, I would not recommend this to a friendSamsung Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these earbuds for my wife. She loves them I just hope she takes care of them. I use to buy her some 20 dollar eat buds and tonight said..
I would recommend this to a friendSamsung buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent for the price nothing to brag on though range is short and battery life not as good as some others
I would recommend this to a friendBrand response from Samsung
Posted .Hi there User377176, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. We would be happy to help you troubleshoot any aspect of your device that may not be operating as intended or expected. Without knowing what range or battery life your are experiencing we do have information available online to help you ensure your device functions the way it should and we have the Samsung Support Team to assist you if it is not for any reason. Bluetooth range connection can be affected by a variety of factors such as disruption from walls in your home or other barriers between your device and your buds. We also have an article on our website titled "All about your Samsung earbuds' battery life" as a good place to start if you believe you could enhance your experience with your device. Thank you for being a Samsung customer. -Elizabeth
They're pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far theyre great. I usually have issues with earbuds falling out of my ear but i havent had that issue with these.
I would recommend this to a friendGreat ear buds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these ear buds She says they work perfectly fine and are not bulky.
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a previous apple user and was stubborn about anything but apple products, but these are just the same but different appearance. Very happy.
I would recommend this to a friend- Pros mentioned:Sound quality
Muffled for calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People complain they cannot hear me on calls. Great audio for listening.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Tstothers, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your Buds FE. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Happy Wife Happy Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally convinced my wife to let me buy these for her. Old saying, "Happy wife; happy life! Works for me
I would recommend this to a friend- Pros mentioned:Sound quality
Bad microphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for listening to people and music, but the person on the other end of a phone call cannot hear you clear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JoseS, we appreciate you sharing your experience with your Samsung Galaxy Buds FE. We are happy to hear you are enjoying listening to your music with your buds. We have a great article on our website to help you troubleshoot the matter with your microphone or you calls titled "Use calls features on your Samsung earbuds". If this article does not help resolve this matter for you, we also have the Samsung Support Team available to offer further assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Decent for the price but wouldnt recommend for reg
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent. Call microphone quality is horrendous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GroguOP, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds FE. We appreciate your candor as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Let us know if you have any questions or if you would like any further assistance by reaching out to Support at your leisure. Thanks for being a faithful Samsung customer. - Debra
- Pros mentioned:Fit
The good and the bad?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for samung phones and fits completely but I have been told the other line cant hear me as good.
I would recommend this to a friendBrand response from Samsung
Posted .Hi HelenG, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. We are happy to hear you are pleased with the audio quality and fit of your device. We have an article on our website that may help with the calls you mention with your device titled "Use call features on your Samsung earbuds". We also have the Samsung Support Team available to help you troubleshoot any aspect of your device that may not be operating as intended with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds work very well. I use while I vacuum and exercise. I have found them very useful.
I would recommend this to a friendExcelent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent hearing aids, sometimes when I exercise they come out of my ear but they are amazing.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good only problem I see with them is don't stay charged long enough
I would recommend this to a friendGood Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working fine. Had a little trouble getting them to fit, but now ok. I wish I had known they came in white, before I purchased the black ones.
I would recommend this to a friendgood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not tech savvy and was afraid i would never use these but it was so easy. Price was right and delivery was quick.
I would recommend this to a friend