Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 10891311
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Not a reliable product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two pairs for the neice and nephew. Out the box they were great but after a few weeks both pairs had weakening sound on one side. After about two months both pairs were inoperable. Shame for the price it was to good to be true. I wasnt expecting them to be fantasically reliable for this price but downright defective and un exchangeable after 15 days is quite a bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings AustinC, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your devices. If you have any questions after reviewing the resource shared or if you would like any further assistance, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Fan-less Edition!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds seems pretty ok. Nothing to brag about! I owned a pair of galaxy buds prior and for some reason these pair didnt give me that caliber type of sound!!
No, I would not recommend this to a friendHorrible earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total waste of money. Purchased 3 sets, for myself and the others as gifts. Left earphone on all 3 sets stopped charging less than 6 months. DO NOT BUY.
No, I would not recommend this to a friendDiscomfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable at all. Ears are sore after 10 minutes of wearing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Plumbum, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to try the other ear tips you have included in the box to obtain your perfect fit. Let us know if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airbuds went out sooner than expected, couldnt hear out of both at a point. Waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings EriK, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Better Option - Samsung Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality wasn't that clear and had a "tinny" sound. I returned them and spent a bit more for the Samsung Buds2 which are much better.
No, I would not recommend this to a friendNot as good as past Samsung earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the past versions. I have had both the first Samsung earbuds and the EarPods 2 and loved both of them. These constantly disconnect from each other where I will be listening in one ear all of a sudden. Maybe they are broken or they just have gotten cheaper at the same price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Nickel, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Connection issues with Samsung earbuds" and "Sync the Samsung earbuds to each other" to help resolve what you may be experiencing with your Buds FE. Let us know if you would like any further assistance after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra
I would not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed a cheap set of earbuds for work, these seemed promising as far as sound quality went, but on day 2, the clear hearing feature started to glitch and never fixed itself, sounded like air was being pushed into my ear, it was uncomfortable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MikeA, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Feel free to reach out to Support after reviewing the resource provided if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was and noise canceling was decent. The fit of and comfort if these earbuds was horrible.
No, I would not recommend this to a friend
Beware
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair I bought had a loud air rushing sound when using ANC or ambient noise settings. None of the samsung provided fixes worked, and from what I've read its a known issue with no solution. Second pair had the exact same problem so it wasnt a fluke or a lemon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gggg, thank you for your feedback on your Samsung Galaxy Buds FE. We completely understand how important an uninterrupted listening experience is to you with your earbuds. We have an article available online to help you troubleshoot this matter titled "No, low, or poor audio quality on Samsung earbuds". You can also reach out to the Samsung Support Team again if you have any additional questions or this experience continues. Thank you for being a Samsung customer. -Elizabeth
Ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not really a noice controlling buds and bug to ear We like the model but this noice cancelation is little awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SreelekhaV, thank you for sharing your thoughts with us about your Samsung Galaxy Buds FE. We understand how valuable the active noise cancelation feature is on your device to help with focus and immersion in to your music, podcasts, or other media. This feature is enabled through the microphone of your device and if there are any obstructions to the microphone it can affect the noise canceling effectiveness. The placement in your ear if not as secure as possible can also have an affect on this feature. We have a great article on our website titled "Use Active noise canceling on your Samsung earbuds" to help troubleshoot this feature as well as the Samsung Support Team to help ensure you enjoy the full features of your device. Thank you for being a Samsung customer. -Elizabeth
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT for Music HORRIBLE for phone calls. Have issues even when in closed enviroment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ChristineB, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" when you have the opportunity to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
HOW DOES THIS HAVE HIGH REVIEWS??
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $100 item, these are mediorce at very best. The pair of Tozo 10 (not sponsored nor paid to say this) are better in every aspect which tells you alot for a $20 earbuds vs a $100. Look somewhere else cause these aint it and for sure wont impress you. Swear the other reviews are either sponsored or have never owned other earbuds before
No, I would not recommend this to a friendNot working properly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly. Always have white noise, have to turn off all functions to stop it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SergeyV, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbud has a static noise" to help resolve what you may be experiencing with your Galaxy Buds FE. If you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sons birthday. A week later only one works at the set volune level.
No, I would not recommend this to a friendSamsung - Galaxy Buds FE Wireless Earbud Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Buds FE Wireless Earbud Headphones - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Patel, thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy Buds FE. If you would like to share your feedback with us regarding your purchase, please feel free to contact Samsung Support at your leisure. We're always happy to hear from our customers and assist them in any way we possibly can! Thanks for being a loyal Samsung customer. - Debra
Rwgular
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Empezaron a oirse feo y a perder el eliminador de ruido exterior
No, I would not recommend this to a friendSeriously?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things cost $100 and don't have wireless charging. Enough said.
No, I would not recommend this to a friendSave your time and spend more on a more top tier h
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a perfic fit and light weight however the overall performance did not meet expectations. Poor call quality and this was after an exchange. Both headphones presented with the same issues- i could hear people but the could not hear me despite troubleshooting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there YazD, thanks for taking the time to review your Samsung Galaxy Buds FE. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the free time available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
Defective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair of these on black friday of 2023. I have had to return them twice and now need to do it a third time because for some reason after about a week of use the left buds microphone dies. No one can hear me on phone calls, I cant use voice activation on it to open apps or choose music, its completely inaudible to anyone or anythhing im speaking to. The right bud always works fine. Maybe theres a manufacturing issue but after this many returns something with these is weong. My galaxy buds + lasted two years of tons of abuse at work and still work, albiet a speaker is dying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JoeD, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. Your feedback enables us to continue to innovate our product line and provide the best possible experience to all of our customers. We hope you'll reach out to us at any time if you have questions or would like to provide additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth