Customer Ratings & Reviews

Hello there ReginaT, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra

Howdy WizzardsOfMidwestUSA, thanks for taking the opportunity to reach out to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra

Howdy BlakeY, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds Fe. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're thrilled to hear how much you've been enjoying your Galaxy Buds FE. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra

Hello there JessicaM, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra

Howdy Present, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We would love nothing more than to be able to assist you with what you may be experiencing with your Buds FE, however, we need more details regarding what may be occurring with your device before we can do so. We recommend reaching out to Support at your earliest convenience if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra

Hello there GustavoR, thanks for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra

Hi there RebaF, thank you for your feedback on your Samsung Galaxy Buds FE. We want to do our best to avoid as much confusion as possible. The Active Noise Cancelling feature is intended to prevent you from hearing noise from around you while listening to your music or other media. We have an article available online to help you with the audio quality during your calls titled "Use call features on your Samsung earbuds". You can also reach out to the Samsung Support Team if you continue to experience this interference with your calls. Thank you for being a Samsung customer. -Elizabeth

Hey CrystalR, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers. If you find the fit isn't perfect on your Galaxy Buds, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity available, please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. If you would like any further assistance after reviewing the resource provided, let us know by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra

Hi Headphones, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Use Active noise canceling on your Samsung earbuds" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra

Hey there CrisM, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds FE. The Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds FE, and Galaxy Buds2 Pro can connect to non-Android and iOS devices using Bluetooth. If you would like to learn more about your Galaxy Buds FE, feel free to review "Differences between the Galaxy Buds models." If you would like any further assistance after reviewing the resources shared, let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

Salutations RobertF, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to review, "How to wear your Samsung earbuds" to help resolve what you may be experiencing with fit. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra