Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 10891311
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent sound quality, comfortable fit, and long battery life. They also appreciate the reliable connectivity, quick charging, and good value for the price. However, a few customers have noted that the volume could be louder.
This summary was generated by AI based on customer reviews.
I need more better samsumg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eadphones Is expense is not good sound and batery
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day JoseG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. We value your candor as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you're experiencing less than optimal audio quality and battery life on your device, please take a moment to review "No, low, or poor audio quality on Samsung earbuds," and "All about your Samsung earbuds’ battery life" to help resolve what you've described to be experiencing with your Galaxy Buds FE. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
Not a reliable product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two pairs for the neice and nephew. Out the box they were great but after a few weeks both pairs had weakening sound on one side. After about two months both pairs were inoperable. Shame for the price it was to good to be true. I wasnt expecting them to be fantasically reliable for this price but downright defective and un exchangeable after 15 days is quite a bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings AustinC, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your devices. If you have any questions after reviewing the resource shared or if you would like any further assistance, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Heatset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay.Bluetooth is on but it is not connected automatically.we need to connect manually
I would recommend this to a friendNo up n down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected, should have sent back, no way to adjust volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha SelenaF, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds FE. We value your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a look at, "How to connect your Samsung Galaxy earbuds" to learn more about using the features offered on the Galaxy Buds FE. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
They sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They weren't working right I thought i was getting a better pair
No, I would not recommend this to a friendBasic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, sound is decent, muffled sound a lot when playing music, no bass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Ahmad, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a look at, "No, low, or poor audio quality on Samsung earbuds" when you have the time to help resolve what you may be experiencing with your audio quality. Feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. Thank you for being a staunch Samsung customer. - Debra
Galaxy Buds FE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up too many outside noises and gets staticky.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations AshleyC, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Price is the best part if it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the pros but great additions to the Samsung lineup
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ErnettaM, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your sincerity. We understand that our customers have various needs and wants when it comes to their Galaxy devices, and this is why we offer such a vast product line to suit those needs/wants. If you would care to share any additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Decent Temporary
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They perform ok I guess. Unfortunately I can't turn the volume up all the way on my phone or else I get some distorted noises and recently I have been getting some feedback in my left ear. Between these issues and them not staying in my ears I do plan on replacing asap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alex, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We understand how important your listening experience is to you. We have a great article available online to help you troubleshoot the audio quality of your earbuds titled "No, low, or poor audio quality on Samsung earbuds". We also have the Samsung Support Team available to offer any additional assistance you may require. Thank you for being a Samsung customer. -Elizabeth
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airbuds went out sooner than expected, couldnt hear out of both at a point. Waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings EriK, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Ouch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There ok but there hurt my ears when I wear them any length of time.
No, I would not recommend this to a friendWaste of Money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay connected to my phone. The left earbud lost volume within a couple of weeks. Now it makes an incredibly loud high pitch squealing sound when I put it in my ear. So basically they are worthless already.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day DFulco, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone cannot connect to your Galaxy Bud series earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Feel free to check out, "Connection issues with Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. Also take a look at, "No, low, or poor audio quality on Samsung earbuds" when you have the opportunity available. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer. - Debra
Didn't fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to return the earbuds because they didnt fit my ears and fell out. Because they were a special price and bundled with the phone I bought on sale, I was told that the price of the phone would be $150 MORE if I returned the earbuds! Unbelievable considering the earbuds and protection plan were a separate charge on my account. And now I'm forced to keep something I can't use for fear of losing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello S7upgrade, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. If you find the fit on your Galaxy Buds FE isn't quite perfect, try switching out the earbud tips or wingtips if your model has them. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve a perfect fit for your Buds FE. If you have any questions for us after reviewing the resource shared, feel free to reach out to Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
Didnt even last 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of samsung buds and my last. My first pair lasted only about a year when right side went out with no sound. I clean my earbuds regularly, dont drop them, charge them correctly and take care of them. This set also went out on the right side but only after 6 months of usage. Keeps saying bad fit so i change rubber inserts to no avail. Very unhappy with this product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AJH77, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Buds FE and without being able to ask you any follow up questions to probe further, I suggest contacting Support at your leisure if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Discomfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable at all. Ears are sore after 10 minutes of wearing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Plumbum, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to try the other ear tips you have included in the box to obtain your perfect fit. Let us know if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Little uncomfortable wearing it for long time.
I would recommend this to a friendNot really Geek Certified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not tested properly sound quality is horrible. Have to ask the person on the other end to repeat themselves 4 or more times just to understand what they said
No, I would not recommend this to a friendNot working properly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working properly. Always have white noise, have to turn off all functions to stop it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SergeyV, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Samsung earbud has a static noise" to help resolve what you may be experiencing with your Galaxy Buds FE. If you would like any further assistance afterward, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren't not good for nothing so many problem i dont even know where to start but dont buy this headphone even if they on 50 dollar
No, I would not recommend this to a friendEar buds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, these ones fell out of my ear often too.Not very good
No, I would not recommend this to a friend