Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 11790965
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Mr.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work ok at work but not when I'm riding my HD.
I would recommend this to a friendBroke after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones until one side stopped working after having them for 13 months, just out of warranty. Wont be back for more
No, I would not recommend this to a friendOne Earbud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but only lasted 1 year and 9 months. One earbud went out. According to other views, they only last up to 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Present, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We would love nothing more than to be able to assist you with what you may be experiencing with your Buds FE, however, we need more details regarding what may be occurring with your device before we can do so. We recommend reaching out to Support at your earliest convenience if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Good item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good item but the gums keep stuck on the ear
I would recommend this to a friendBrand response from Samsung
Posted .Hey CrystalR, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers. If you find the fit isn't perfect on your Galaxy Buds, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity available, please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. If you would like any further assistance after reviewing the resource provided, let us know by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
Removed wireless charging to bring back the fin.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally the fins return from the Buds+, but Samsung removes wireless charging for the case that's been on every variation of the iconic clam shell case. Samsung gave a little and took a lot. Smh
No, I would not recommend this to a friendGood for a little while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have a bit more functionality than my prior Soundcore A40s, but the batteries drain sooner and they have already started failing, shorting and shooting electricity into my ears and having background noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there NATHALIER, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your sincerity. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. Your Galaxy Buds FE give you up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. By making a couple adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: * When you are not using the earbuds, keep them in the charged charging case with the cover closed. * Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. Feel free to review, "All about your Samsung earbuds’ battery life" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones. AnC isn't that effective. Good for lounging.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Headphones, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Use Active noise canceling on your Samsung earbuds" to help resolve what you've described to be experiencing with your device. Reach out to Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
Samsung drops the ball
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even trying all 3 size tips these things have to be shoved so far in your ears to pass the fit test that your ears hurt for 2 days after wearing them..if they dont pass the fit test they dont sound good..i had a better 20 dollar pair...best buy did great though..not their fault samsung dropped the ball
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations RobertF, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to review, "How to wear your Samsung earbuds" to help resolve what you may be experiencing with fit. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra
Ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stay in my ear pretty good however when i am talking to people some say they hear more of the wind rather than me..not sure why that is the case since they are supposed to be noise canceling
I would recommend this to a friendBrand response from Samsung
Posted .Hi there RebaF, thank you for your feedback on your Samsung Galaxy Buds FE. We want to do our best to avoid as much confusion as possible. The Active Noise Cancelling feature is intended to prevent you from hearing noise from around you while listening to your music or other media. We have an article available online to help you with the audio quality during your calls titled "Use call features on your Samsung earbuds". You can also reach out to the Samsung Support Team if you continue to experience this interference with your calls. Thank you for being a Samsung customer. -Elizabeth
They're decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good enough. Sometimes they go out and/or fades out randomly
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Fannie88, thanks for taking the opportunity to review your Samsung Galaxy Buds FE. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with whatever you may be experiencing with your Buds FE, however, we need more details regarding what may be occurring with your device before we can do so. Please feel free to contact Support for further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
- Pros mentioned:Sound quality
Do not get if you have iPhone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds sound great but if you're using an iphone everyone you call will hate you. Anytime I make a call it's either "you sound like you're breaking up", "you're cutting in and out", or "sounds like you're under water" Music sounds great for the $$ but will intermittently cut out like you're out of range of your phone which isn't too much a problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there CrisM, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds FE. The Galaxy Buds Live, Galaxy Buds+, Galaxy Buds2, Galaxy Buds FE, and Galaxy Buds2 Pro can connect to non-Android and iOS devices using Bluetooth. If you would like to learn more about your Galaxy Buds FE, feel free to review "Differences between the Galaxy Buds models." If you would like any further assistance after reviewing the resources shared, let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these should be of better quality. Either the sound is low or the other person can't hear you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy LadyVonne, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your device. Feel free to reach out afterward if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Will Not Buy Again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last, you can't walk away from your device, and sounds distorted to person on the other end of the call.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for reaching out, TCLARK. We appreciate you sharing your experience with the Galaxy Buds FE, which provide up to 7 hours of playtime per charge and can extend to 26 hours with a fully charged case. To conserve battery life, store the earbuds in their charging case with the cover closed when not in use and adjust notification settings through the Galaxy Wearable app on your connected phone. If you experience distortion during calls, ensure the earbuds are worn correctly and check for dust or debris. Remember, audio quality may also be affected by outdated software or low battery. Keep your earbuds updated by opening the Galaxy Wearable app and navigating to Earbuds settings > Earbuds software update > Download and install. If this persists, please reach out to us at Support so that we can look into what could be causing this. -Kelvin
Not dor apple products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just cant use all the features and there’s no app at all for ios devices
I would recommend this to a friendBrand response from Samsung
Posted .Good day Techguy18, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Your Buds FE can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. If you would like to learn more, check out "How to connect your Samsung Galaxy earbuds." Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Birthday gift headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone fit are not universal. The replacement buds are all one size.
No, I would not recommend this to a friendNot Bose….but you shouldn’t expect them to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These air pods are alright. Nothing really stands out about them good or bad…I use them during work outs and the sound quality is what I would expect from a cheaper pair of pods which is what these are.
I would recommend this to a friendI prefer the older model.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the fit of these in my ears. I prefer the older model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KellyW, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. To place the earbuds in your ears correctly for a comfortable fit: 1. Check the direction of each earbud and insert them into your ears by holding them so that you see the imprinted direction marks. 2. Rotate the earbuds until they fit comfortably in your ears. The touch sensor will detect that you are wearing the earbuds and emit a sound. Feel free to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. Reach back out to Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra
good but fall out
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are "okay" i'm not totally disappointed but they don't stay in my ears, they fall out, so that is not good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy LORI, thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. Please place your Galaxy Buds FE earbuds in your ears correctly for a comfortable fit. 1. Check the direction of each earbud and insert them into your ears by holding them so that you see the imprinted direction marks. 2. Rotate the earbuds until they fit comfortably in your ears. The touch sensor will detect that you are wearing the earbuds and emit a sound. Hope that helps! If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
I was expecting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with these headphones, which are designed for dual-earbud use. Personally, I prefer using a single earbud, but this setup falls short. It blocks 50% of your hearing, requiring you to remove them to hear clearly. During exercise, they tend to slip out due to sweat. Unfortunately, they didn't live up to my expectations, which were shaped by my experience with Beats and Apple phones, where I could receive notifications and caller ID announcements.
No, I would not recommend this to a friend11th samsung pair. And Mic still sucks!!!!!!!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone is the worst. Ive been using samsung headphones for many years. Ive gone through 11 wireless ear buds. Never once has someone said "I hear you fine". I only get complaints and I am forced to remove the buds from my ears. Im effin done with samsung headphones. Im on my phone for 15 hrs a day. Im a doorman in manhattan and i do nothing for a living other than use my phone. Save your time and money. The pros that are 200+ $ isnt any better. I had a few of those too. Because the audio microphone is so bad. I purchased the cheaper ones. All i did was waste more money. The only thing this is good for is to listen. Samsung just doesnt and cant ever get it right. Meanwhile my cousin is using these beats for his android and i hear him perfectly. And always goes in and out of connections.
No, I would not recommend this to a friend