Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 11790965
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Defective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a pair of these on black friday of 2023. I have had to return them twice and now need to do it a third time because for some reason after about a week of use the left buds microphone dies. No one can hear me on phone calls, I cant use voice activation on it to open apps or choose music, its completely inaudible to anyone or anythhing im speaking to. The right bud always works fine. Maybe theres a manufacturing issue but after this many returns something with these is weong. My galaxy buds + lasted two years of tons of abuse at work and still work, albiet a speaker is dying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JoeD, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. Your feedback enables us to continue to innovate our product line and provide the best possible experience to all of our customers. We hope you'll reach out to us at any time if you have questions or would like to provide additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Wack headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give these headphones a negative stars, I would. The noise cancellation part isn’t canceling anything but my heavy breathing. I understand it’s Samsung but don’t say it’s compatible to IPhone if it doesn’t let you end calls or skip music. I gave it the opportunity to redeem itself everyday and it was trash. I highly don’t recommend and keep your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, thanks for taking the time to review your Samsung Galaxy Buds FE. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When the ANC feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling. Feel free to check out, "Use Active noise canceling on your Samsung earbuds" to learn more about utilizing this feature. Also check out, "How to connect your Samsung Galaxy earbuds" to learn more about using your device to its fullest potential. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra
I need more better samsumg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eadphones Is expense is not good sound and batery
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day JoseG, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. We value your candor as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you're experiencing less than optimal audio quality and battery life on your device, please take a moment to review "No, low, or poor audio quality on Samsung earbuds," and "All about your Samsung earbuds’ battery life" to help resolve what you've described to be experiencing with your Galaxy Buds FE. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
Samsung - Galaxy Buds FE Wireless Earbud Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - Galaxy Buds FE Wireless Earbud Headphones - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Patel, thanks for taking the opportunity to share your thoughts with us about the Samsung Galaxy Buds FE. If you would like to share your feedback with us regarding your purchase, please feel free to contact Samsung Support at your leisure. We're always happy to hear from our customers and assist them in any way we possibly can! Thanks for being a loyal Samsung customer. - Debra
Rwgular
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Empezaron a oirse feo y a perder el eliminador de ruido exterior
No, I would not recommend this to a friendRight earbud issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Purchase made end of June. While on vacation 1st week of August right earbud does not connect to phone at all during calls, but right earbud stay connected during media/audio use only. I had higher expectations. I do not shop at Best Buy this is only my second purchase made. I do not intend to make future purchases.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Miss, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. We appreciate your sentiments as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. To sync your Galaxy Buds, all you need to do is place both earbuds into your ears. In the event that the earbuds are not synced properly, the earbud battery indicator light will flash red. This could mean that one earbud won't connect or work properly, and they need to be re-synced. Please take a moment to review, "Sync the Samsung earbuds to each other" and "Connection issues with Samsung earbuds" to help resolve what you've described to be experiencing with your connection. If you would like any further assistance afterward, let us know by contacting Support. Thanks for being a devoted Samsung customer. - Debra
Ear buds fe
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit ok but the the mic could have better quality. I guess they will do for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there BMitch, thank you for your feedback on your Samsung Galaxy Buds FE. We would love nothing more than to work with you to help with the microphone on your buds. We have an article on our website titled "Use call features on your Samsung earbuds" and you can work directly with the Samsung Support Team if any aspect of your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
No up n down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected, should have sent back, no way to adjust volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha SelenaF, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds FE. We value your sentiments as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a look at, "How to connect your Samsung Galaxy earbuds" to learn more about using the features offered on the Galaxy Buds FE. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a faithful Samsung customer. - Debra
Decently priced ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Served its purpose. Will need to see how long it lasts before I would give it 5 stars.
I would recommend this to a friendNot worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not as good as they should be and to use all the features you need to have a Samsung phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Marek, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We understand how important your buds are to you and being able to use the features. Without knowing what features you feel are missing, the full device manual is available on our website. It is true that there are features and settings that would need to be adjusted in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Not a reliable product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two pairs for the neice and nephew. Out the box they were great but after a few weeks both pairs had weakening sound on one side. After about two months both pairs were inoperable. Shame for the price it was to good to be true. I wasnt expecting them to be fantasically reliable for this price but downright defective and un exchangeable after 15 days is quite a bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings AustinC, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your devices. If you have any questions after reviewing the resource shared or if you would like any further assistance, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Not really Geek Certified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not tested properly sound quality is horrible. Have to ask the person on the other end to repeat themselves 4 or more times just to understand what they said
No, I would not recommend this to a friendHeatset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay.Bluetooth is on but it is not connected automatically.we need to connect manually
I would recommend this to a friendEar buds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah, these ones fell out of my ear often too.Not very good
No, I would not recommend this to a friendMid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Airbuds went out sooner than expected, couldnt hear out of both at a point. Waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings EriK, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
Galaxy Buds FE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picks up too many outside noises and gets staticky.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations AshleyC, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Discomfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable at all. Ears are sore after 10 minutes of wearing them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Plumbum, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to try the other ear tips you have included in the box to obtain your perfect fit. Let us know if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Basic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, sound is decent, muffled sound a lot when playing music, no bass
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Ahmad, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a look at, "No, low, or poor audio quality on Samsung earbuds" when you have the time to help resolve what you may be experiencing with your audio quality. Feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. Thank you for being a staunch Samsung customer. - Debra
Price is the best part if it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the pros but great additions to the Samsung lineup
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ErnettaM, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your sincerity. We understand that our customers have various needs and wants when it comes to their Galaxy devices, and this is why we offer such a vast product line to suit those needs/wants. If you would care to share any additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren't not good for nothing so many problem i dont even know where to start but dont buy this headphone even if they on 50 dollar
No, I would not recommend this to a friend