Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 12759897
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the excellent sound quality, comfortable fit, and long battery life of the product. They also appreciate its reliable wireless connectivity and good value for the price. However, a small number of customers feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pleased with my purchase and the services received while shopping
I would recommend this to a friendMr Youngblood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great, the one thing to put them over the top Wireless charging
I would recommend this to a friendMyearb
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase good device and the price good customer service.
I would recommend this to a friendGreat Ear Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came quickly and worked and connected easily right out of the box to my Samsung Galaxy 23 Ultra.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use and very beneficial to keep hands-free on a busy day, all day!
I would recommend this to a friendGreat ear buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with these, I Use them every day at work
I would recommend this to a friendNever buy from BestBuy.com
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy from Bestbuy.com. These were sold as open box with all parts included. They came with missing parts. This was only my second order in 6 years with BestBuy.com and both orders had to be returned for damage/missing parts. The only thing customer service for BestBuy.com did was tell me what they CAN’T do. They told me to go to a BestBuy store. I have never had a problem with the brick and mortar stores.
No, I would not recommend this to a friendEar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a week before i lost them. I will buy them again now
I would recommend this to a friendHandsfree headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these everyday for when on the road(truck driver) work very well. No complaints.
I would recommend this to a friendPleasantly Surprised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded my expectations! Very pleased, teenager even preferred over his popular earbuds.
I would recommend this to a friendNo title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing is very difficult to hear from,and battery life bad as well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JohnN, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing no or low volume and poor sound quality on one or both buds, it may be due to a few reasons. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your audio quality. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a treasured Samsung customer. - Debra
Samsung FE earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them so far. I really haven't had them long.
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure they work good for most people but they just don't fit in my ears well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Alex, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as we continue to improve the functionality and design of our product line. To wear your Galaxy Buds FE correctly, identify the L and R marks on the earbuds and place them in the correct ear, then gently twist them until they sit snugly in your ear. Angle the bud so the microphone is pointed toward your mouth, and adjust the ear tip or wing tip size if the fit isn't comfortable for a secure seal. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a staunch Samsung customer. - Debra
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While using them to talk on the phone you people can bearly hear you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DonaldG, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds FE. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "How to wear your Samsung earbuds" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thanks for being a valued Samsung customer. - Debra
Tha gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thats a gift for my son and he is more than happy. With couple of features thats he found
I would recommend this to a friendVery pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better and smoother than my old samsung buds.
I would recommend this to a friendSweet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with product use fast delivery them all the time
I would recommend this to a friendworkour gym
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing its good for workout and its wmazing because its good for workout
I would recommend this to a friendSamsung Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. It was exactly what my kid wanted for his birthday.
I would recommend this to a friendNater2244
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a big mistake of the last pair of the Samsung earbuds so I bought these ones instead
I would recommend this to a friend