Customer Ratings & Reviews

Hello there ReginaT, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra

Howdy WizzardsOfMidwestUSA, thanks for taking the opportunity to reach out to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please let us know by contacting Support at your earliest convenience. Thanks for choosing Samsung! - Debra

Howdy BlakeY, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds Fe. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're thrilled to hear how much you've been enjoying your Galaxy Buds FE. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a valued Samsung customer. - Debra

Howdy Present, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We would love nothing more than to be able to assist you with what you may be experiencing with your Buds FE, however, we need more details regarding what may be occurring with your device before we can do so. We recommend reaching out to Support at your earliest convenience if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra

Hi there RebaF, thank you for your feedback on your Samsung Galaxy Buds FE. We want to do our best to avoid as much confusion as possible. The Active Noise Cancelling feature is intended to prevent you from hearing noise from around you while listening to your music or other media. We have an article available online to help you with the audio quality during your calls titled "Use call features on your Samsung earbuds". You can also reach out to the Samsung Support Team if you continue to experience this interference with your calls. Thank you for being a Samsung customer. -Elizabeth

Hello there JessicaM, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra