Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 12759897
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the excellent sound quality, comfortable fit, and long battery life of the product. They also appreciate its reliable wireless connectivity and good value for the price. However, a small number of customers feel that the volume could be louder.
This summary was generated by AI based on customer reviews.
Best buy's the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite, I love Shopping with Best buy they have the best products and it's always good qualities
I would recommend this to a friendGreat deal.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck. Really good quality for $65
I would recommend this to a friend- Pros mentioned:Sound quality
What they had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product that i ourchased was a quality product. I had looked multiple other products of this type and none of those were in stock.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy ScottB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share additional feedback with us regarding your recent purchase, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, they were discounted with the phone purchase
I would recommend this to a friendGood ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work wonderfully with my TV and other devices.
I would recommend this to a friendBlutooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Blutooth has been very good, I am delighted with them, I recommend them.
I would recommend this to a friendEarbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair and use. The price was right and the salesman was helpful
I would recommend this to a friendBang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never used them because i tried someone elses and they kept slipping out of my ear. I have really small ears. But for the price, i think these would have been perfect
I would recommend this to a friendBest buds for that android user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely love these. He said that this is one of the best gifts I could have gotten for him!
I would recommend this to a friend- Cons mentioned:Volume
No-go
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better quality of hardware and sound when I bought these Samsung earbuds. They’re really terrible. Most times only one will work and I still cannot figure out the reason. Now I’m trying to figure out why the volume has inextricably decreased. Very sorry to have ever spent money on these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there AronR, we appreciate your feedback on your Samsung Galaxy Buds FE. We completely understand how important your earbuds are to you every day and wanting the best audio quality and volume possible. We have some great resources available online to help you troubleshoot the experiences with your earbuds you mention including "Sync the Samsung earbuds to each other", "Restart or reset your Samsung earbuds", "No, low, or poor audio quality on Samsung earbuds", and "How to clean your Samsung earbuds". You can also use the chat function if you have any questions or need additional assistance with your device. We appreciate you being a Samsung customer. -Elizabeth
Best new earphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new earphones, had my heart set on these, using them everyday since
I would recommend this to a friendYou won't be disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love these earbuds! I will get my husband a pair too since he keeps wanting to borrow them.
I would recommend this to a friend- Pros mentioned:Fit, Sound quality
Eh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound but the feeling of them in my little ear is awful, its like a sharp tooth inside the ear. I go with galaxy buds 2. INCREDIBLE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for providing us with your honest feedback, Jane. We always love to hear from our customers. We noticed that you recently contacted us regarding the comfort of your Galaxy Buds FE. The in-box items for the Buds FE include the following: the Galaxy Buds FE, a charging case, two sets of wing tips (S/M, M/L - default sizes), three sets of ear tips (S, M - default size, L), a USB cable, and a quick start guide. You can adjust the wing tips to ensure a comfortable fit. If you have any further concerns or questions, please don't hesitate to contact our Support team.
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them!! And a great price.. i recommend them to everyone
I would recommend this to a friendSamsung Galaxy Buds FE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent Just as advertised. I like them
I would recommend this to a friendEar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theses are excellent ear buds and would purchase again.
I would recommend this to a friend- Pros mentioned:Battery life
Dissatisfied
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started having issues first week of use. The earbuds don't like to stay in whenever i exercise, i tried using all of the different size ear pieces that it comes with and it didn't change anything. Left side ambient/sound cancelation/regular mode just doesn't work. The left side is noticeably less quiet. Ive done the resetting and everything, nothing worked. Im gonna use my two-year protection plan and hopefully i get a new pair, i believe i just got a bad left side earbud. Quality and battery life is good though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations NickkoV, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Experiencing discomfort with earbuds—whether they're too tight or too loose—can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips or wingtips if your model has them. Using the right size tips for your ears ensures a snug, comfortable fit that enhances sound and call quality. Please take a moment to review, "How to wear your Samsung earbuds" to learn more about how you can obtain the perfect fit. Also, check out "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
Lovethe product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh8yv7yct7c7tc8y g8c7tciyt7c8yv7tvy7c7tct7ct6c7yct7c7tc7t
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I am very happy for buying this one good
I would recommend this to a friendDisappointing durability, failed after 1.5 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used Samsung earbuds for years, my previous pair lasted nearly 5 years, which is why I chose the Samsung Galaxy Buds FE as a gift for my wife. Unfortunately, she barely used them, and after about 1.5 years the left earbud stopped working completely. The case shows a flickering red light, indicating a charging or hardware issue. I’ve tried cleaning, resetting, and reconnecting, but nothing fixed it. The sound and comfort were good while it worked, but I expected much better durability, especially with such light use.
No, I would not recommend this to a friend