Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 6560685
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Galaxy Buds FE Wireless Earbud Headphones for their great sound quality, comfortable fit, and long battery life. Many find the wireless connectivity reliable and appreciate the overall design. Some customers feel the volume could be louder and the Active Noise Cancellation could be improved. Overall, the earbuds are considered a good value for the price.
This summary was generated by AI based on customer reviews.
Surprised in Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really surprised in Samsung.. I have always bought their products. These ear buds where not good at all. I sound far away to everyone that called and I had to turn the spund up loud to really hear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there RoshondaW, thank you for finding the available time out of your busy day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the microphone hole is blocked on your Galaxy Buds FE, sound may not be input properly. Please clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush, or cotton swab to remove earwax or other debris. Please feel free to review, "How to clean your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
Get the newest version of earbuds available.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds do not have a long battery life. The earbuds also have call quality issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations BrittneyT, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds FE. The Galaxy Buds FE can provide up to 7 hours of play time per charge, which can be extended to up to 26 hours with a fully charged case. Feel free to review, "All about your Samsung earbuds’ battery life" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have descried to be experiencing with your earbuds. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thanks for being a valued Samsung customer. - Debra
Do not buy! Common defects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wore them for 1 day and out of the box the left bud had some static during the active noise canceling mode. Kept wearing them and after a few hours the left earbud suddenly screeched with feedback that actually hurt my ear. Never dropped, no sweat, no chance for dust. Gave them another shot on day two and learned the mic doesn't work. People say I sound muffled and far away. It cuts in and out. Thought I just got a bad pair but then looked online to see this is an extremely common issue. Do not buy! Fastest return I've ever made. I loved the galaxy buds+ so this is a huge disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Delia, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung earbud has a static noise" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be experiencing with your audio quality. Reach out to Support afterward if you would like any further assistance or if you have any questions for us. We're always happy to help! Thank you for being a trustworthy Samsung customer. - Debra
No phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well for phone calls. People cannot hear you on these buds.
No, I would not recommend this to a friendSamsung earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice that they are compatible with my Galaxy Z4 phone however the battery life is not good and that's a big selling point for me.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Goat, we appreciate your feedback on your Samsung Galaxy Buds FE. We are happy to hear you are enjoying the features and connection of your earbuds. We have an article available online to help you ensure the intended battery life of your device titled "All about your Samsung earbuds’ battery life". We also have the Samsung Support Team available to answer any questions and help you troubleshoot any frustration you are experiencing. Thank you for being a Samsung customer. -Elizabeth
Fan-less Edition!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds seems pretty ok. Nothing to brag about! I owned a pair of galaxy buds prior and for some reason these pair didnt give me that caliber type of sound!!
No, I would not recommend this to a friendAlright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're alright for the price. They keep falling out of my ears when doing calisthenics. And they start to hurt street a while.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Ia4639, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. If you find the fit isn't perfect on your Galaxy Buds, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity available, please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. If you would like any further assistance after reviewing the resources that have been shared, do not hesitate to contact Support at your earliest convenience. Thank you for being a loyal Samsung customer. - Debra
Better Option - Samsung Buds2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality wasn't that clear and had a "tinny" sound. I returned them and spent a bit more for the Samsung Buds2 which are much better.
No, I would not recommend this to a friendThey sucked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They weren't working right I thought i was getting a better pair
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was and noise canceling was decent. The fit of and comfort if these earbuds was horrible.
No, I would not recommend this to a friend Ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not really a noice controlling buds and bug to ear We like the model but this noice cancelation is little awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SreelekhaV, thank you for sharing your thoughts with us about your Samsung Galaxy Buds FE. We understand how valuable the active noise cancelation feature is on your device to help with focus and immersion in to your music, podcasts, or other media. This feature is enabled through the microphone of your device and if there are any obstructions to the microphone it can affect the noise canceling effectiveness. The placement in your ear if not as secure as possible can also have an affect on this feature. We have a great article on our website titled "Use Active noise canceling on your Samsung earbuds" to help troubleshoot this feature as well as the Samsung Support Team to help ensure you enjoy the full features of your device. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
HOW DOES THIS HAVE HIGH REVIEWS??
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $100 item, these are mediorce at very best. The pair of Tozo 10 (not sponsored nor paid to say this) are better in every aspect which tells you alot for a $20 earbuds vs a $100. Look somewhere else cause these aint it and for sure wont impress you. Swear the other reviews are either sponsored or have never owned other earbuds before
No, I would not recommend this to a friend - Cons mentioned:Volume
Dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sons birthday. A week later only one works at the set volune level.
No, I would not recommend this to a friend Lasted 4 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair lasted a little over a year before they quit, bought an new pair in November and the sound has almost zero audio. I am a die hard samsung fan but this is ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there BrianE, thanks for sharing your experience with using the Samsung Galaxy Buds FE. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 1-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Do not hesitate to contact Support afterward if you would like any further assistance. Thank you for choosing Samsung! - Debra
Not as good as past Samsung earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the past versions. I have had both the first Samsung earbuds and the EarPods 2 and loved both of them. These constantly disconnect from each other where I will be listening in one ear all of a sudden. Maybe they are broken or they just have gotten cheaper at the same price point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Nickel, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Connection issues with Samsung earbuds" and "Sync the Samsung earbuds to each other" to help resolve what you may be experiencing with your Buds FE. Let us know if you would like any further assistance after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra
Beware
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair I bought had a loud air rushing sound when using ANC or ambient noise settings. None of the samsung provided fixes worked, and from what I've read its a known issue with no solution. Second pair had the exact same problem so it wasnt a fluke or a lemon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gggg, thank you for your feedback on your Samsung Galaxy Buds FE. We completely understand how important an uninterrupted listening experience is to you with your earbuds. We have an article available online to help you troubleshoot this matter titled "No, low, or poor audio quality on Samsung earbuds". You can also reach out to the Samsung Support Team again if you have any additional questions or this experience continues. Thank you for being a Samsung customer. -Elizabeth
Nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT for Music HORRIBLE for phone calls. Have issues even when in closed enviroment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey ChristineB, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is invaluable to us as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" when you have the opportunity to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Stopped working after a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had higher expectations stopped working after a year
No, I would not recommend this to a friendCheap quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've brought 2 pairs of these Galaxy FE's and both times they broke for no reason at all.. both times the left ear bud stopped working... horrible...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JavarisB, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Samsung earbuds do not turn on or charge" to help resolve what you may be experiencing with your device. If you have any questions afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
Seriously?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things cost $100 and don't have wireless charging. Enough said.
No, I would not recommend this to a friend