Customer Ratings & Reviews

Good day SayededressS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you find the fit isn't perfect on your Galaxy Buds, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity available, please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer. - Debra

Good day User836647, thank you for taking the opportunity to share your thoughts with us about your Galaxy Buds FE. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, feel free to contact Support at your leisure. Thank you for being a valued Samsung customer. - Debra

Hey there BELOVED1978, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. We would be more than happy to assist you with what you may be experiencing with your device but without having more information available and without being able to ask you any follow up questions, I suggest reaching out to Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra

Hi Eren, thank you for sharing your thoughts with us about your Samsung Galaxy Buds FE. We understand how important the audio quality is to you with your buds on a daily basis. Without knowing if you are referencing your listening experiencing or your calling experiencing, please reach out to the Samsung Support Team for one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth

Hello there Over65, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Experiencing discomfort with earbuds can be frustrating, whether they're too tight or too loose, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips or wingtips if your model has them. Using the right size tips for your ears ensures a snug, comfortable fit that enhances sound and call quality. Feel free to check out, "How to wear your Samsung earbuds" to learn how you can achieve the perfect fit. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra

Howdy CecilT, thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Buds FE. We appreciate your feedback as we strive to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any other feedback to share or if you would like any further assistance afterward, do not hesitate to contact Support. Thanks for being a faithful Samsung customer. - Debra

Greetings Mount, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please place the earbuds in your ears correctly for a comfortable fit. 1. Check the direction of each earbud and insert them into your ears by holding them so that you see the imprinted direction marks. 2. Rotate the earbuds until they fit comfortably in your ears. The touch sensor will detect that you are wearing the earbuds and emit a sound. Check out, "How to wear your Samsung earbuds" if you would like to learn more about getting the perfect fit. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra

Hi there PonCuban, thank you for your feedback on your Samsung Galaxy Buds FE. We completely understand how important your earbuds are to you and how impactful specific features are to you experience. Without knowing what features you feel have been changed or are not operating as expected, please review the full device manual, and work directly with the Samsung Support Team on any qustions or assistance to maximize your usage of your earbuds. Thank you for being a Samsung customer. -Elizabeth

Hi there ARed, thanks for taking the time to review your Samsung Galaxy Buds FE. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the microphone hole is blocked on your Galaxy Buds FE, sound may not be input properly. Please clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush, or cotton swab to remove earwax or other debris. Please feel free to review, "How to clean your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you have any questions afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra

Hi TinaW, thank you for sharing your thoughts with us about your Samsung Galaxy Buds FE. We are always happy to help our customers with anything out of the ordinary they are experiencing with their device or to maximize their experience. This device comes with additional ear tips and wings to help with the fit of the device. We have an article on our website titled "How to wear your Samsung earbuds" to help with the placement of your buds. We also have an article titled "No, low, or poor audio quality on Samsung earbuds" to help ensure the best experience while using this device possible. Please, reach out to the Samsung Support Team if these resources do not help you find a resolution to these matters. Thank you for being a Samsung customer. -Elizabeth

Hey JermainW, thank you for your feedback on your Samsung Galaxy Buds FE. We completely understand how valuable the fit of your earbuds is to your usage and overall enjoyment. Without knowing what your individual experience with the fit has been, you can take a look at the article "How to wear your Samsung earbuds" or reach out to the Samsung Support Team for assistance with the comfort. Thank you for being a Samsung customer. -Elizabeth

Hello IreneG, thank you for your feedback on your Samsung Galaxy Buds FE. We would love nothing more than to help you with the connection of your earbuds to your device. We have an article available online titled "Galaxy Buds disconnect from phone often". You can also look at the article titled "Connection issues with Samsung earbuds". Lastly, we have the Samsung Support Team available to help you further if these resources do not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth

Your feedback is greatly appreciated, Qshortie. We always love hearing from you and getting your insights. We see that you reached out to share your thoughts about the Galaxy Buds FE. We hate to see that you've been experiencing challenges with the audio quality of your Buds. The first thing that we recommend doing is making sure to check for software updates on your earbuds and connected device. This should help with bugs that could be affecting your audio as well as your battery life. Next, unpair your earbuds from your connected device using your connections settings. If this continues to be your experience after doing so, please reach out to us at Support so that we can gather more information to provide further assistance with this. -Kelvin

Howdy RobertK, thanks for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Buds FE. We appreciate your feedback as we improve the design and functionality of our product line. We would be more than happy to assist you with whatever you may be experiencing with your Buds FE, however, we need more details regarding what may be occurring with your device before we can do so. Please reach out to Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra

Hi there Harsh, thanks for taking the time to share your sentiments with us about the Samsung Galaxy Buds FE. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your Buds FE. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra

Hello KevinW, thank you for your feedback on your Samsung Galaxy Buds FE. We understand how important your phone calls are to you and to the people who are on the other end as well, and we have some information that may be helpful to you in troubleshooting this matter. We have articles titled "Use call features on your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" as well as the Samsung Support Team to offer additional assistance if necessary. Thank you for being a Samsung customer. -Elizabeth