Customer Ratings & Reviews
- Model:
- SM-R400NZAAXAR
- SKU:
- 6560685
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Galaxy Buds FE Wireless Earbud Headphones for their great sound quality, comfortable fit, and long battery life. Many find the wireless connectivity reliable and appreciate the overall design. Some customers feel the volume could be louder and the Active Noise Cancellation could be improved. Overall, the earbuds are considered a good value for the price.
This summary was generated by AI based on customer reviews.
don't like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable and not user friendly. I don't like them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha StephanU, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. To get the most comfortable fit, place the earbuds in your ears correctly for a comfortable fit. 1. Check the direction of each earbud and insert them into your ears by holding them so that you see the imprinted direction marks. 2. Rotate the earbuds until they fit comfortably in your ears. The touch sensor will detect that you are wearing the earbuds and emit a sound. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Don't like
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these recently i didn't use it until about a month after i bought it just to find out one side of the earbud isn't working and sound quality isn't that great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Acevue, we appreciate your feedback on your Samsung Galaxy Buds FE. We undestand our customers have different preferences for their earbuds from the audio profile to the fit. If you haven't done so already we do have an article available online titled "No, low, or poor audio quality on Samsung earbuds" to help you with the earbud you mention not having full functionality. You can also use the Samsung Wearables App to help you adjust the audio profile to better align to your preferences. We also have the Samsung Support Team available to answer any questions or help troubleshoot any frustration you have been experiencing with your device. Thank you for being a Samsung customer. -Elizabeth
Delivery has been delayed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these over a month ago. I haven't received them yet.
I would recommend this to a friend- Pros mentioned:Battery life, Connectivity, Sound quality
I like them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ivw had these for a couple months now. Great sound, easy connection. Charges fast and lasts a long time, also fits comfortably and there are different ways to wear them for different ears.
I would recommend this to a friend Poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had these earbuds a month and they have poor sound quality. Everyone I speak to state I sound far away from my phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings JessicaM, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" when you have the opportunity to help resolve what you may be experiencing with your Galaxy Buds FE's audio quality. If you have any questions for us afterward or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery did not hold charge. It went dead within an hour of being charged. The sound quality was not there and did not block out noises. Overall, it was not a good product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for contacting us about your experience with your Buds FE. We value all feedback and are committed to making improvements. Samsung offers a 12-month limited warranty for manufacturer defects. While all of Samsung's earbuds are designed for all-day use, the battery life and charging times may vary depending on the model and usage. Galaxy Buds FE offers up to 7 hours of playtime per charge, which can be extended to up to 26 hours with a fully charged case. As far as the sound quality, we would like you to check the sound settings on your phone. On the connected phone, open Settings and check if you have any sound settings enabled, such as sound personalization or Dolby Atmos. These settings could affect your music's sound quality. If this persists, be sure to let us know at Support so that we can further assist you. -Kelvin
Bad impression
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since i get those device shows and a errors on the use they dont pair and i just unistal becouse never been chargin when i pit to charge always one earphone be low battery
No, I would not recommend this to a friendNot so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation feature does not work like other models , you can literally hear every noise around the person who is using them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Josean, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Active Noise Cancellation minimizes distracting sounds in your environment, from background chatter to airplanes flying overhead while Ambient sound mode lets in outside noises so you can still stay alert of your surroundings. To avoid feedback when noise controls are activated, make sure the microphone area of the buds are not covered. If you would like any further assistance or if you have any questions for us, reach out to Samsung Support when you can! Thank you for being a faithful Samsung customer. - Debra
EAR BUDS DIDN'T FIT.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too cumbersome. Fell out my ear way too often. I could have tell from the time I looked at it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Siemon, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds FE. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you find the fit isn't perfect on your Galaxy Buds, you can easily switch out the earbud tips and wingtips to ensure a snug, comfortable fit that enhances sound and call quality. When you have the opportunity available, please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve optimal comfort while wearing your Galaxy Buds FE. If you would like any further assistance after reviewing the resource provided, let us know by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Battery life, Connectivity, Sound quality
Great Earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are great earbuds for the price. Didn't want to spend the money on the Galaxy Buds3 Pro so decided on these instead. I have no complaints and saved money. I won't will so bad if I loose these. Audio quality is great and connectivity is very easy. Long battery life.
I would recommend this to a friend Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning poor quality right earpiece sounds like you're under water. Left sounds partially better! Horrible earphones!
No, I would not recommend this to a friendBad quality item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are trash for fan edition earbuds as the battery is Àßß wont stay in my ears
No, I would not recommend this to a friendGood earbud bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds just died on me which is bad. The right bud turns on but will not connect to my phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JosephcP, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds FE. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To sync your Galaxy Buds, all you need to do is place both earbuds into your ears. In the event that the earbuds are not synced properly, the earbud battery indicator light will flash red. This could mean that one earbud won't connect or work properly, and they need to be re-synced. Take a moment to review, "Sync the Samsung earbuds to each other" and "Connection issues with Samsung earbuds" for some simple troubleshooting steps that you can take to help resolve what you may be experiencing with your Galaxy Buds FE. If you have any questions for after reviewing the provided resources or if you would like any further assistance, feel free to contact Samsung Support for further assistance. Thank you for being a devoted Samsung customer. - Debra
Not as good as others
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For calls everyone says sound like im far away or under water
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DanielK, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds FE. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. When you have the availability in your schedule, please take a moment to review "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Galaxy Buds FE. Let us know if you have any questions afterwards or if you would like any additional assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Fit, Sound quality
Pretty darn good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is good. The fit is pretty comfy. I have very small ears and even the smallest size is a bit bigger than I'd like. But otherwise, they're pretty darn good. The mic quality isn't the greatest, but it's far from the worst too. I'd definitely recommend giving them a try. It's a good quality for the price.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Great Headphones For Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They connect to my phone and are very comfortable in my ear. The battery is very good I use them most days at work and only have to charge them up weekly. The only issue that I have with them is that sometimes while I am on phone calls it sounds like I am far away from my phone and is difficult for the other person to hear me.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
FE Buds are great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these when I lost one bud to my galaxy pros. The fit is great( now that I know how toput them in properly). Sound is great, they last quite a while before they need to be charged. I think I'll keep these for awhile......
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
New ear buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices, great product, in my opinion way better then my last buds ,Great fit they never fall out my ears Great sounds,battery life is great ...connecting was a breeze and i am not a tect mf...
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best earbuds for the best price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these Samsung Galaxy Buds FE. I love how clear the sound is and how long the battery lasts even after listening to music all day. The active noise canceling is an amazing feature. I work in a loud warehouse and being able to stop all the background noise is awesome. I also love the ambient sound feature because you can hear what's going on around you clearly and also stay alert to your surroundings at the same time. One of the neat features on the wear app is that it helps to make sure you have a perfect fit for using the above options so you can hear your music or shows without any interference from outside noise. These are by far the best pair of buds I've owned and would recommend that if you're trying to save some money but still want quality then these are the buds for you.
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Satisfied buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent fit, quality sound, amazing battery life. They last all day on a single charge with the case.
I would recommend this to a friend