Customer Ratings & Reviews
- Model:
- SM-R190NZSAXAR
- |
- SKU:
- 11508943
Customer reviews
Rating 4.3 out of 5 stars with 5098 reviews
(5,098 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Like them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these. They are comfortable. Just have to get adjusted to them being sensitive and will hang up call when you are trying to adjust them. Sometimes they do not stay in your ear and will not stay connected if they fall out, or if you touch them the wrong way. You will have to place them back in the case. The battery doesn't ;ast a long time, but I still like them. Hopefully their will be an update to correct these things.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Wireless headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are incredible! The noise canceling is great I use them whennI travel and works like a charm. battery last a lot and charge super fast.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 3 out of 5 stars
Galaxy Buds Pro True Wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not fit properly in my ears. They would easily fall out if I opened my mouth, slightly shook my head or bent over. This is the only reason why I gave it a 3 star rating. Also, I was afraid I would lose them. Otherwise, sound quality was excellent and pairing them to my Samsung Galaxy S8+ was easy.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
If your Samsung Galaxy device is lost, here's the link on what to do:
https://www.samsung.com/us/support/answer/ANS00080182/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144230185
Thank you for choosing Samsung!
-Remie
Rated 4 out of 5 stars
Great but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my wife. Loves them. Great battery life and pretty comfortable
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Ann's Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear bud are the best! I have tried all kinds...finally found a set that is really comfortable and the sound is very clear.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but dont stay in my ears well. I do like the sound canceling
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 2 out of 5 stars
Won't Stay Put
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good, but these "pro" buds have an extra bulge near the earpiece that make them fall out of my ears almost constantly. Other Samsung buds don't have this bulge. It's in such a weird spot - even when I *very carefully* put the buds in, exactly following instructions so they finally *feel* secure, a few head turns later I find they pop right out. I had to return them.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, austeninc. Thank you for taking the time to share that experience. Samsung is continually improving its products and services, and your feedback is vital to that process. I hope to have another opportunity to show you how great our support can be! ^Kayla
Rated 5 out of 5 stars
Exactly what I wanted!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are amazing! Exactly what I was looking for. Sound is top notch, with an EQ system found in the Galaxy Wearables app. Once paired, they work seamlessly with your Samsung phone. I was a bit hesitant because I bought these specifically for working out, and they did not budge once! I even shook and shaked my head like a fool to see if they would fly out and they stayed in place. Touch controls are responsive and react accordingly, so if your intent is to raise volume, it does that instead of skipping forward or backwards. Very happy with this purchase!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Gave them as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my brother and he loves, noise cancelling is great and battery life is good, and from what he says they're really comfortable and he said they're 5 stars.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 4 out of 5 stars
Galaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good but easy to come out of ear. sound is excellent
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Galaxy Buds Pro
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a big fan of ear buds, but I love these. They are comfortable and they don't fall out easily. They have excellent sound quality.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 4 out of 5 stars
Just Okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay in my ears, always falling out. Sound quality is good.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendRated 3 out of 5 stars
Ehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This only comes with one size rubber tips unlike the buds plus. Sound good but half the batter life of the buds plus.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Battery life is very good. Only con is no additional silicone ear tips for differnt sizes were include. Have to purchase separately
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Best buds yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buds. I can see where they may not fit all ears. My husband tried them and didn't find them comfortable but I did. Great sounds and I love how you can use either bud.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good but I don't like how they keep falling maybe I just need to get used to them
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
❤️
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased These A Couple Years Back.. Still Have Them And They Still Work Great.. I'm Sorry But I'm Obsessed With Samsung. Thank You..
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Samsung headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good but having trouble sitting in my ear. Overall amazing product
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. Only complaint is the controls on the earbud are in an inconvenient spot.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 5 out of 5 stars
Hearing help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggle to hear. Blue tooth is my best bet while using a phone. I bought these to replace my lost galaxy buds. These actually startled me when I had them on. The noise cancelling was active without music playing. When I started the car and drove off I noticed my tinnitus was virtually gone. It was shocking. I have used otherwise cancelling phones that were not as noticeable help as these. The incident inspired me to seek more help. I am going to try hearing aids.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend









