Customer Ratings & Reviews
- Model:
- SM-R190NZSAXAR
- |
- SKU:
- 11508943
Customer reviews
Rating 4.3 out of 5 stars with 5098 reviews
(5,098 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung galaxy ear buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product works as it should. Very easy to use right out of the box
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Pricy but work great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I hooked these up they have been off and running great ever since.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Affordable headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for everyday use and affordable for anybody
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Galaxy Pro's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loved them! Would purchase again for another family member
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of true wireless earbuds and I love them.highly recommend
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift my son I hope this like it I’m so excited
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife finally killed her original galaxy buds which she loved. So I got her these and she loves them. They stay in the ears and have great sound. She uses them when working outdoors and has had no issues.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 4 out of 5 stars
Great sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Hurts a bit in the eard, I have to play around with the ear buds for it, so it doesn't hurt my ears. Noise canceling works okay.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 4 out of 5 stars
Good ear buds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of buds. Stick silicone ear tips aren't the best. Sound and sound cancelation work well
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
They’re okkkkk.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are ok, they are kind of laggy when listening to them..
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there HollyG, thank you for sharing your experience with your Samsung Buds Pro with us. We are happy to hear you are overall pleased with your device and we would be happy to help you with the lag in audio you mention experiencing. We have a great article available online titled "Sound lags from Samsung earbuds when videos or games are played". You can also reach out to the samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
Rated 4 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Overall good quality. Sometimes don't stay connect to Bluetooth with phone.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Best Ear Bugs, Ever.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very nice , I will recommend it to all my family & friends.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
No problems here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues since purchased. Functions as designed so far.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
Samsung Buds Pro
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good functionality is good, but they don't stay in very well.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Consumer1!
Thank you for reaching out to us. We truly appreciate you taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144246012
Thank you for choosing Samsung!
-Remie
Rated 4 out of 5 stars
Samsung Ear Pods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a snug fit for me. They keep falling out. It's to late to return them, so I have to live with it
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Galaxy gang
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones super easy to set up and use no trouble
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Best Galaxy Buds yet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own all variations of the Galaxy Buds and this is by far the best yet!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Great features
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these at work for the noise canceling, and when you speak, the noise canceling stops and you can talk and hear normally, great feature indeed. It’s no slouch on the sound either, great for listening to music.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 5 out of 5 stars
Ear Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted/needed, work better than expected
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Superb, yet simplistic to use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp clear connection , easy to set up and start using
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend









