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Customer Ratings & Reviews

Your price for this item is $49.99
The comparable value price is $159.99

Customer reviews

Rating 4.3 out of 5 stars with 5097 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,097 reviews
  • Rated 5 out of 5 stars

    Dont sleep on these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovevthese sound great fits god would recomend.grab these .battery last very long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    music quality is great. they fit perfectly in my ears. the only reason I didn't give 5 stars the fact that people have a hard time hearing me when I'm on the phone. but other than that I love them. I have had every generation of Samsung ear buds and this is the best by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for Samsung phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic ear Buds! They come with different sized padded ear tips to match a variety of ear size needs. The speakers are great, noise cancellation is a nice feature. Easy to set up with my device. Takes a beat to get used to inserting them, but not really hard to figure out. I really like them a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounds my ears are small kept falling out. I pushed them in but didn't fit my ear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice buds, but expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these with a galaxy 21 ultra, and I am pretty happy with them. I came from the prior galaxy buds+ and haven't really noticed much difference. I primarily upgraded to these for the active noise canceling, with the anticipation of business travel once covid eases up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and crisp sound battery lasts long enough for a long jog won’t fall off your ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones don’t stay in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung galaxy buds pro because I have a Samsung phone. The sound quality and voice quality are good and comparable to other high end headphones. However, the headphones will not stay in my ears! I bought them hoping that I would be able to workout with them, but I cannot even bend over to tie my shoe without them falling out of my ear. I have tried all of the ear piece sizes to no avail. Now I am stuck with a pair of headphones I can only use when I am sitting upright and not moving because it is past the Best buy return date. What a waste of $200.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great sound, bad design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my Galaxy Buds+ that were damaged going through the washing machine. The sound on the Buds Pro is amazing. The active noise cancelling is excellent and much better than the Buds+. The downside seemed to be a shorter battery life but I was willing to live with that for the much better audio performance. They are advertised as 8 hours, vs the Buds+ 11 hours, but in practice, the Buds Pro have about half the battery life of Buds+. I never got more than 6 hours out of them, where I easily was getting 10+ hours on the Buds+. The battery life would probably have me giving these 3 or 4 stars, but there is a huge design flaw that drops my rating down to 1 star. These buds will NOT stay in my ears! I tried all three sizes of the rubber cups and rotated them every way they could be placed into my ears, but they would not maintain a tight fit. The Buds+ have a rubber ring around them that hooks onto my ear very well, but these rely strictly on the rubber cups gripping the inside of the ear canal. Wearing them while doing yard work or exercising and any sweat would just make the completely slip out of my ears. Of course your experience may vary, but I see many other complaints about the fit of these. I wish I could adapt the rubber ring from the Buds+ to these, but that didn't work so I returned them to BestBuy and swapped them for another set of Buds+.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Rudeney. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asome sound quality, fits in my pocket, charges fast. Ling battery life. In love with my buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung keeps improving.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable. Each new generation gets better and better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great noise cancellation & s but slips out easily

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This were great. Just wish they could have stayed in my ear after sweating. If trying to control while sweating, it would raise or lower volume non-stop as the sweat would interfere. I think the older model was better besides the noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a couple years now and am very pleased with them. Very easy setup and comfortable to wear. I would not recommend for very active use like running as they can come lose in your ear while moving hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality fantastic support thank you hooooope. Although hard to fit in sometimes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good quality materials, not too good when you are doing exercise, jogging or fast walk, moves too much, inside your ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay in my ears and the volume doesn’t get loud enough to hear over my lawnmower while cutting grass

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. I wish they fit better.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these...so badly. However, apparently I have a weird ear shape/size/composition. This means that I struggle to find a secure, lasting fit for these buds. They always seem to work themselves loose. I even tried aftermarket tips (Comply memory foam tips), but was, again, frustrated by failure. It's not all bad...these things have amazing sound! Plus they have a really cool array of features when they are used with a Samsung phone. I just wish they included some kind of wing, or tip to keep them in place better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bluetooth headphones I've had

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds fit well and sound awesome, when used with Samsung devices they can be set and tuned even more to your liking. The switch flawlessly in between my Note 10, Ipad, FireTV, and PC.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for the gym

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large to be comfortable as earbuds. Confusing ear insertion that never feels right. Scratchy. Touch commands on the invisible buttons on the earbuds are confusing and they trigger when I'm just trying to adjust for comfort. Possibly good for every day use but horrible for the gym.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say not to buy these if they're too far outside your price range because they're really not worth it. You might as well just get the cheaper ones. They sound fine and work fine, but my voice recognition doesn't work and my wife's has issues as well. The buds are supposed to automatically lower the volume of the music and increase ambient sound when they hear that you're trying to talk to someone with your earbuds in (if you have it set up that way in the app). The audio underwhelmed me dramatically. They sound like $40 earbuds from Wal Mart. I have only used them on one phone call and it sounded very clear, so if you're looking for hands-free phone calls outside the car, they're perfectly adequate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred these to my AirPods. Only feedback is my app would not sync up to pods so I wasn’t able to access settings. Great for music and good battery life.

    I would recommend this to a friend