Customer Ratings & Reviews
- Model:
- SM-R190NZSAXAR
- SKU:
- 6443996
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great and solid sound quality. Fits well and was easy to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the sound quality it amazing.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Bad Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have since returned my purchase. The buds would not stay in my ears even after trying every size ear piece. The charge does not last as advertised. On a full charge after 15 minutes of use they were already at 75%. The sound quality and ability to block tapping are the only positive about them. My suggestion add a lip to secure it to the ear. They cost too much to lose.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DST94. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Buds Pro. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
How to wear your Samsung earbuds https://www.Samsung.com/us/support/answer/ANS00082785/
All about your Samsung earbuds battery life https://www.Samsung.com/us/support/answer/ANS00078081/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144510644
Have a great day.
^Charles
- Pros mentioned:Sound quality
Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item as a gift. Loves them. Quality sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my earbuds. Easy to use, high quality and beautiful.
I would recommend this to a friend - Pros mentioned:Sound quality
Failed earbud, failure Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left earbud failed after 3 weeks. Even after updating firmware, and troubleshooting it with various online guides. Only hope now is to check with manufacturer. Audio quality was great while it lasted and external audio pass through is an ingenious design. But I did find the battery to be lacking in some departments Overall dairy upset with the lack of durability of these earbuds as well as how long they lasted for especially for over $200
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Nice Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from my original Samsung Galaxy buds.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Not a good fit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as sound quality. These ear buds are great. What I do like is they will not stay in my ear. I have tried every attachment, and they will not stay in my ear. I can feel them pushing out slowly. I was in the grocery store and almost lost them. I walking to my car and they have fallen out in the middle of the street. I tried to give them the benefit of the doubt, but they are a dud.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Fantastic!
Thank you for reaching out. We apologize if it did not live up to your expectations. We understand how essential it is for you to ensure that your Samsung Galaxy Buds Pro stays in place while listening to music or on a call with families and friends.
Here is a link on how to wear your Samsung Earbuds:
https://www.samsung.com/us/support/answer/ANS00082785/
You may also watch our youtube video on how to adjust your earbuds:
https://youtu.be/Tz0SsORiO-E
For further assistance, you may reach us via the following:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144119471
Thank you for choosing Samsung. Have a great day!
^Chrystel
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ear buds. Excellent sound and easy to use.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
But other options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good I would say as good as my AirPod pros. They are nice looking earbuds.They are extremely comfortable to wear.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio and colors are great. Very nice fit and buy.
I would recommend this to a friend - Pros mentioned:Sound quality
anxious introvert dream
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.make shopping so much easier with noise cancellation
I would recommend this to a friend - Pros mentioned:Comfort
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, their super comfortable, and very loud.
I would recommend this to a friend - Pros mentioned:Sound quality
Earbuds on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife wears them everyday! Talks and listens to music!
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable. Clear and noise cancelling. Best item so far
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and sturdy. Also great for working out
I would recommend this to a friend - Pros mentioned:Sound quality
Nice ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and sound great. Controls take a bit to get used to.
I would recommend this to a friend - Pros mentioned:Battery life
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my earbuds really comfortable amd charge last a long time
I would recommend this to a friend - Pros mentioned:Sound quality
exellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this ear pods they sound amazing also the color is really cool
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great and i use it when i workout and ride my bike
I would recommend this to a friend