Customer Ratings & Reviews
- Model:
- SM-R190NZSAXAR
- |
- SKU:
- 6443996
Customer reviews
Rating 4.3 out of 5 stars with 5106 reviews
(5,106 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair I have ever had.I even bought 3 pairs as Christmas presents.
I would recommend this to a friendRated 5 out of 5 stars
Earbud
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working so great Love the earbud Tje eatbud is great
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Ear Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work great. Exactly what i have been looking for
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud started creating a loud static noise within a week of buying. I was supremely disappointed in these.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Sunshine, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you’re experiencing static noises when using one or both of your Galaxy Buds, such as the Galaxy Buds2 or earlier models, you can try a few things to solve the issue. You can check for updates to your earbuds as well as your connected phone or tablet to ensure your devices have the latest software version. Restarting and resetting your earbuds can also help clear any minor problems. When you have the availability in your day, please take a look at the article titled, "Samsung earbud has a static noise" to conduct some troubleshooting steps to help you resolve what you have been experiencing with your Galaxy Buds Pro. Feel free to contact Samsung Support afterwards if you would like additional assistance and/or help troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have performed as expected. I'm happy with my purchase.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made ear buds. Would recommend to anyone who has Samsung!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds work above my expectations! Can’t wait to see what Samsung does next.
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for an excellent price,, Highly recommended
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Very good earbuds.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received these galaxy bud pro wireless earbuds to test at no cost through the best buy tech insider program to give my unbiased opinion. I have had some exposure to higher end earbuds before like Microsoft buds and apple airpods. I own a set of Yamaha Two E7A to compare these to, and a nice set of jvc HAET45TB true wireless in ear to compare to. Sound wise, these are fantastic. the sound of my music and films that I watch sound well centered and balance as if right in the middle of my head. These sound scary clean to me. I still am an physical music junkie, and listen to a lot of cassettes and cd's and some vinyl still. I have always thought the one of the best mixed albums is Tom Petty Wildflowers, and love the way it sounds in all renditions of it, hearing it thought these digitally, is a whole new experience. The strum if each string of the guitar can almost be delineated, and the sound of the snares and cymbals just resonates perfectly. What helps this a ton is the noise cancellation feature these offer. Once you turn that in, it just make the music pop. it takes all the sound and separates them nicely, not that it doesn't sound good with it off also, but it does ad more power to it, brighter, just clear. Generally listen to music on the normal EQ setting, but there are several other setting you can choose. Now the one part that I did struggle with is setting up the app. This came with no instructions or set up book, and all the qr codes did not scan anywhere for me. I just went to the website for support. You must have Android 7.0 or higher as an OS right now, Apple IOS is not supported. I knew this when I offered to test, but that leaves people like my wife out of the loop from enjoying these, and a lot of other people. So this app did not come up when I searched on the play store, but when I clicked the link on their website it came right up and I installed Galaxy Wearable App and the Galaxy bud pro plug in. I got them to link to my phone easily without the app, but you need the app to customize the touch buttons, namely volume up and down, answer phone calls with them, and to turn on noise cancellation. I struggled with getting this to link in the app and contacted samsung via chat. I explained what was going on and within 5 minutes found the easy fix was I just needed to reset/restart my phone and it updated the app and it found the buds, and has continued to do so since. Good customer support all things considered. It also updated the bud's firmware right away. The touch controls are second to none I have found. A light touch is all that is needed for volume or a hold or light tap 2 or 3 times to do different functions. The yamaha and jvc buds I have both require pushes of buttons that almost drive the bud further into you canal. Comfort, excellent, they seem to cede easily into my ear and stay put, I have not exercised with them or been very vigorous with them in, but I feel I'd use my jvc's for that, the bud type I'm a bit paranoid of, just my thing though. Sound, these are tops on my list, better than the yamaha, though not by much, just my preference though, and it is just miniscule to say the least. I think it's the noise cancellation that set the difference with it. Now for ranking, sound 5 of 5 hands down, but as a whole package, I do put this at 4 of 5 based on initial set up issues (no manual and and having to text with tech support) and a bit bigger issue that it's not on Apple products yet. Hopefully that will clear up soon, and others have the opportunity to chose to enjoy these also. I would really want to give it 4.5 stars, and only deduct half a point if I could. I would recommend these to friends, as long as they have Android right now. Again they show Apple store on their site, so it's coming. I don't they they need to change anything with the bud's themselves, well done, just the support around them and make sure they have the full system set up before they launch.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend Rated 5 out of 5 stars
Kids
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son he loves them so much super satisfied
I would recommend this to a friendRated 5 out of 5 stars
Convenience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for any android phones. They are convenient.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
The perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for my wife and she just loves everything about them.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were in stock at the right price. Convenient shopping.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - White
I would recommend this to a friendRated 5 out of 5 stars
LadyB66
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them and would recommend for anyone to purchase
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - White
I would recommend this to a friendRated 5 out of 5 stars
Best ear buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome i loved em so much i bought a second pair.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thay work just like you said they would. Easy and work great.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
MJ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product to buy for the price. I would recommend it.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift and they work great with pass through
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably by far my best purchase of 2022.worth every penny.
I would recommend this to a friendRated 5 out of 5 stars
Awesome buds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I have always been very pleased with Samsung products.
I would recommend this to a friend









