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$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5951 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,951 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds but i lost them. Had to purchase another pair. Nice quality tho

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds. Too expensive for my taste though, but I think I’ll keep them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well just not for me they were kinda slippery when im sweating

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not a good fit for my ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have decent sound quality but they did not fit in my ear so well with all the different size tips. The most annoying thing about these buds is when I would go to push the. buds back into my ears it would activate the touch features which became annoying especially while running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurt ya ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, the sound is awesome but these buds hurt my ears after an hour of use. Maybe they'll be comfortable for you maybe not. I wish the companies offered mock ones to tryout. I spend 5 to ten bucks to see how a pair will fit before purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    MATERIALS COULD POTENTIALLY CAUSE EAR INFECTION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this review 5 stars I truly do . I have been a samsung consumer for the past 15 years and i have been more than happy with all of the products that i hace purchased in the past. But enough of the praise and the love for samsung. I personally have no idea why they would keep on making buds that are hurting so many clients and good loyal costumers ro the brand. I myself have beeen a victim of this matter i have cought an ear infection now twice . I have given samsung buds another chance to be let down and hurt again. I'm not going to step away from the brand but i do hope that improvement get made and this issues get fixed . Thos things have made my ears scab , hurt and bleed . Aside of that this buds soudn great top class technology great spund and response to the touch controls awesome paring to any device including smart tv's with Bluetooth conectivity mid range battety life if you use them heavily the battery will also drain just as fast . Noise cancelation is mote than decent to be honest i love this darn little things and they could easily be 5 stars but they are hurting me and many other peope, SAMSUNG IS TIME FOR YOU AS A COMPANY TO HAVE SOME ACCOUNTABILITY AND DO SOMETHING IN REGAR THIS ISSUE THAT HAVE BEEN GOING ON FOR THE PAST COUPLE OF YEARS NOW .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not so good but they do sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my husband and he loves them. Just a gentle tap to control, which is what he was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t stay in ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t stay in ear. Tried everything and still will fall out try to push them back in and you pause the song.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good..... It's very nice.... Nice.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My favorite ear buds. I use them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2 Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds pro 2 best yet. Have had all & these best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Try them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay and does it's job. It has a noise cancelation system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pop out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that their lilac, its my favorite color. I shouldve read reviews first though. They're kind of annoying cause they occasionally fall out and most of the time feel like theyre popping out. Still use them though, i like the touch controls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality noisw control good bass................

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey GuadalupeP, thanks for taking the opportunity to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we improve the functionality of our product line. We're ecstatic to hear that you have been enjoying the unsurpassed quality of your Buds2 Pros so far! Feel free to contact Support if you would lie to share any other feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    They should stick with phones and tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, at least in my experience. Bought them to use with my TV and, when they work, they're pretty good. But the seamless switching between devices is a joke and, on several occasions, I've put them in only to find that I had no usable volume. Some time later, they usually start working okay for no apparent reason. Can't get them to connect to their dedicated app, and Google gave me a laundry list of things I need to try to get them to work. That's too much work to have to do every few weeks, so I guess I'll just have to cut my losses and buy a different brand to replace them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sgtbert, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we strive to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your product for manufacturing defects in materials and workmanship. Galaxy Buds have a quick Bluetooth connection switching feature that allows you to easily connect additional Samsung devices. While using this feature, you can easily switch your Bluetooth connection between multiple devices that have signed into the same Samsung account because the pairing information of the earbuds will be synced to other devices that are using the same Samsung account. No need to pair each device individually. If the earbuds do not connect to your device, the connection pop-up window does not appear, or your device can't find the earbuds, tap and hold both of the touchpads of the earbuds' while wearing them to enter manual Bluetooth pairing mode. Once you have entered the Bluetooth pairing mode, you will hear a sound. Please take note that you will not be able to use this method if you are playing music and you have set the volume adjustment as a preset tap-and-hold feature. If you have multiple Bluetooth audio devices connected to your mobile device, you can use the Media or Devices panel on Android 10 or higher phones to switch connections between the different devices. Please feel free to check out, "How to connect your Samsung Galaxy earbuds" if you would like to learn more about your seamless connection feature. If you have any questions for us after or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy Bud Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a Christmas present and do far so good. They have a setting on them, i am not sure what its called, but once your done with your call & you hang up, they switch to ambient sound. It allows you to keep the buds in your ears but still able to hear things around you. Its pretty cool

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of wireless earbuds, reliable connection and good quality sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Worked grear from August 2024 of last until the first week of July 2025, then the right one decided to not work right. It sounds hollow and has zero noise canceling. The left works just fine. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Codfan81, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Restart or reset your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Comfy, great sound, while taking calls.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for falling asleep listening to an audiobook!

    I would recommend this to a friend