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$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5951 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 5,951 reviews
  • Rated 4 out of 5 stars

    Great earbuds, overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work really well!! My only qualm is with the metal sensors on the buds that allow it to charge in the case. The senors sit right on the inside of my ear and tend to hurt after 45 minutes to an hour of wearing them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the buds and really want another pair I love samsung..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, I haven't had a problem with them and also they are really easy to use if used with a samsung of course but overall they are great specially when you download the samsung wearable app wich allows you to use your earphones with a lot more stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far, has good connection with third-party devices, services, and with most other smartphone brand that also uses the Android operating system, it helps this earbuds have a nice and seamless connection with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sammy ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Not really a great fit for my ear, but sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas gift to give

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them he uses them everyday! He told me these are the best headphones for his job!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that they keep falling out from my ear but other than that the sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KristyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance or if you have any questions for us, feel free to contact Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fit in ears and all the features. Really enjoy wearing them out while doing shopping or just kicked back in chair relaxing. Just wished battery lasted a little longer. But fortunately they do not take long to charge back up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple users caution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice ear buds. Only issue is I bought them as an alternative for the AirPods Pro’s and unfortunately you can customize any of the settings on an apple device. Apparently there are a lot of options for android users so if you have an android I’d highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect 4.5 Stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, Stellar. They won't stay in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable very good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought these instead of the lower samsung buds the only thing i wish it had was gps for the case if you lose the buds in the case there is no way to find them unlike the apple airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones arrived fast. Came in 2 days. I was super happy cause i lost my other ones ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SAMSUNG PRODUCTS ALL DAY OVER EVERYTHING ANYDAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good when they're on sale, still a decent buy if not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that you can use one ear bud over the other or Visa versa And the fact that I work at a gas station and can leave it to wear. The microphone will reverberate the conversation from my customers into the headphones. Fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this company and there headphones they never seam to disappoint regardless of what product i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive earbuds i have ever bought and they are worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some other cheaper brands and also the Samsung buds, which are decent. These are worth the money. The clarity when your talking to someone. They say they cannot tell that i am using ear buds like the previous ones. These also let you adjust the levels to some presets. I wish this setting would allow a custom setting but at least it can be adjusted. BTW I bought mine before Thanksgiving week because they were on sale, They went on sale for even more during black Friday and Cyber Monday and then they kept a sale after that and I simply went in and notified Best Buy and they gave me the money back on what I didn't save during the sale.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    samsung earbugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i got them for the water protection. great for working out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung buds pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean no disrespect as I have many samsung products but this one didnot seem it was worth the purchase comparing to other competitors. Some of the issues I noted was The noise cancellation doesnot work to full extent. The music is heard outside when I increase the volume to 70-100%. the person beside me can clearly hear and it defeats the purpose of privacy. The buds are not fitting in properly and are slipping out. Not both ears but just one ear, so there seems to be inconsistency. The version 1 earbuds was able to fit perfectly without issues and now every person has different fit but every ones fit is different

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there ShyamT, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro include Active noise canceling. When this feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling. Maybe you’re trying to listen to music and focus on some work, but there is a lot of background noise distracting you. If you enable Active noise canceling on your earbuds, less noise will get through and you’ll be able to concentrate. To enable Active noise canceling on the Buds themselves, simply touch and hold one of the earbuds while you're wearing both of them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You’ll hear a different sound when Active noise canceling is disabled. Taje a look at, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" when you have some free time available to learn how you can utilize these features. If you find the fit for your Galaxy Buds2 Pro isn't perfect, you can easily switch out the earbud tips to ensure a snug, comfortable fit that enhances sound and call quality. Be sure to check out, "How to wear your Samsung earbuds" as well to learn how you can achieve the perfect fit. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung