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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5951 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 5,951 reviews
  • Rated 5 out of 5 stars

    Perfecto!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way!!!!!! I couldn't do my job well without these!!

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somtimes the button for pause is sensitive amd either wont press or will skip forward

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there AJFIELD, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. The touch actions are set to single tap and tap and hold by default. To use all touch actions, from Galaxy Wearable, tap Touch controls to activate the related features. Lightly tap the touch pad one time for the following options: Play a track. Pause a track. Quickly tap the touch pad two times for the following options: Play the next track. Answer or end a call. Quickly tap the touch pad three times for the following options: Play previous track (if done in the first three seconds of a track). Start the current track over at the beginning (if done after the first three seconds of a track). Touch and hold the touch pad for the following options: Activate a custom shortcut. See Touch controls for more information. Decline a call. Hope those tips help with your touch pad controls. If you would like to share any other feedback with us or if you would like any additional assistance, feel free to reach out to Samsung Support at your earliest convenience. We're always happy to help! Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Ambient setting is amazing. They are a little uncomfortable in my ears tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have an older pair, these are better. The ambient sound is much better with these than the older version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service great quality of product I really enjoyed buying the product here.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Do not buy for IOS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound fantastic, basically everything I was looking for in buds. The downside is no iOS app to control the extra features. If you have an android get ‘em.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Longevity is bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having them for 1 year one ear bud stopped working. Before that they were a great product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epic listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different functions were mindblowing. We would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my headphones, excellent upgrade to replace my old headphones. Colored to be able to personalize and very easy to connect and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great with a Samsung phone due to the ecosystem. I wish they were a bit more comfortable for longer durations (4+ hours of use)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones ive ever had. They paired immediately to my Google Pixel 7 and ive never had an issue with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from apple to Samsung. I still like the transparency mode on the AirPods better but the galaxy buds come in as second best. Definitely a good option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit very well and can't seem to get a good fit. For the cost they should have come with the different size rubber earpieces. I tried using the left-over ones from my previous set of Galaxy Pro ear buds, but they didn't make a difference. These have a little different shape and think that's what is causing the fit issue. Try them before you make the investment.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveM, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the fit of your device is to your usage and enjoyment. This device does come with additional tips for the device in the original packaging. This would be in a small cardboard box in the package in the same area as the charging cable. We also have an article available online titled "How to wear your Samsung earbuds" to help ensure the optimal placement of the buds. You can also do a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    Buds2 Pro earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to rate it. Because I them as gift, But I have the a pair and they are great I've had them for about a year now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Ear Buds!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are freaking awesome! They even have a feature to where you can find them if you lose them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from the Pro's to the 2's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Pro's to the 2's. Like these better. Wireless charging and tracking available. Wish the base was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one Best Buy the people who works there..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience and amazing earbuds couldn't ask for more from them best customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only thing is its tough to adjust while on a call without hanging up on the person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine and like many ear buds, I can hear out if them! Lol

    I would recommend this to a friend