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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5956 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,956 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Could be Better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the sound quality and how compact it is but... the sound level was really low and noise canceling wasn't that good. They kept slipping out of my ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Luzelena! We really appreciate you taking the time to share your experience with the Galaxy Buds2 Pro with us. You can check whether your Galaxy Buds2 are properly worn with the Galaxy earbud fit test. You may have worn earbuds that either pinched your ears or were too loose. If you wear your earbuds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. You can use the Galaxy Earbud fit test if you're not sure that you're getting the best possible sound quality and active noise canceling. In the Galaxy Earbud fit test, while wearing the Galaxy Buds2, speakers in the earbuds emit a chime sound into the ear to detect and calculate bouncing sound that escapes through your earbuds for any sound loss. An ear tip showing the least sound loss would be recommended as the best fit. Follow the steps below to test your earbuds. Launch the Galaxy Wearable app on your mobile device and tap Earbuds settings. Tap Earbud fit test. Wear both earbuds in your ears, and then tap Start. The earbuds will emit a sound and the test will begin. If the results on the screen say you need to adjust your earbuds, try adjusting your earbuds or changing the ear tips, and tap Retry to start the test again. Now test your headphones to make sure everything is functioning properly. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please do not hesitate to reach out to us at Support so that we can look into a resolution for this. -Kelvin Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. The problem is that doesn't stay in your ear, it falls so easy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi IgnacioM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable as we strive to be innovative and make improvements on the design and functionality of our products. Experiencing discomfort with earbuds can be frustrating, especially during activities like jogging or when enjoying music. Samsung earbuds offer a solution to this common problem. If you find the fit isn't perfect, try switching out the earbud tips on your Buds2 Pro. Feel free to check out, "How to wear your Samsung earbuds" to learn more. If you have any questions for us afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, seamless integration and overall great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great service Thank you Would recommend this quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good audio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent performance but aren’t really compatible with apple. Noise cancellation wasn’t the best for the receiving end during phone calls . Android uses will get the full range of this products futures. Would recommend for Apple users if you will only be using them for music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy EarBuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down my favorite earbuds!!! 5 out of 5 for everything !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best headphones i have had so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, the look and feel is great. The sound is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and so easy to use. I take them everywhere so i can listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace original Buds Pro that I lost. Sound is even better than the first model, especially when listening to tablet or phone in a crowded area. I like the noise cancellation a lot, but it's not always needed. Definitely a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and easy to use them Congratulations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Color change

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love lavender so much i had to get it but it changed color so quickly i was disappointed. Sometimes there's 1 that it doesn't work well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NickD, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    RandomBigfoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some Random Bigfoot with internet acess Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EARBUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE ARE VERY GOOD EARBUDS, LIKE THEM ALOT 5 STAR REVEIW.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset to used love them ...... best. .......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its sound good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling isn't that great. But overall good earphones

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent and good fit. Battery may be issue.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and very good fit for my ears. I cannot compare these against previous versions of Galaxy Buds but these fit in my ear very well and better than other earbuds I have used in the past. Battery life is a little weak compared to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for everything but working out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these earbuds. My only gripe is the comfort level after sweating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Able to listen to Audible and finish some books!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should try them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds! bought for my wife and she is loving them.

    I would recommend this to a friend