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Customer Ratings & Reviews

$229.00

Customer reviews

Rating 4.6 out of 5 stars with 5957 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 5,957 reviews
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds in the market, with new features. Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good for me business and personal always ben a Samsung customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with the earbuds they work perfectly fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Need Better noise cancellation for calls

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for audio. Not so great for calls, complaints of noise and background sounds are too loud. Many updates but not helping. One earbud goes out randomly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall goo buy for my son, he had been wanting these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giggity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of buds just a tad expensive for the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older model. So nice, so clean!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really very good and excellent service also fast delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to on where to touch for controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good...............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung ear bud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable as to fit and worry about them falling out of the e as r

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid choice works as descrided. Great noise canceling. A bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First pair of buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of buds. And they are just great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars… I would give 5 stars, but sometimes they fall out of my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Poor connection and response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly lose connection and fall out of my ear. The touch feature on the headphones will only pause the music. You cannot play the music with them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AdamL, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out, "Galaxy Buds disconnect from phone often," "Connection issues with Samsung earbuds," and "Use touchpad commands for your Samsung Galaxy earbuds" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not for an iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung (per their website) does not have an app for an iPhone. So you cannot adjust anything. They sounded good with music, would not connect for use with a phone call. There is nothing saying the Buds 2 Pro does not have an app for iPhones. Only hours of web searching provided that info.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Butlmars, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There is no app support for the Galaxy Buds, Buds Pro, Buds2, Buds2 Pro, Buds3, or Buds3 Pro with iOS products, but you can pair them with Bluetooth to stream music, make calls, and use touchpad controls. If you would like to learn more, feel free to review "How to connect your Samsung earbuds." If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing, the noise canceling is good to, and there are more features than the previous gen however, I wont recommend it. I used these mostly for working out and it keeps coming off. I had the same and even worse issue with previous buds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mi wife birthday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved.......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stay iny ears as much as I would like. They're ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds, had a little issue with staying in my ears

    I would recommend this to a friend