Customer Ratings & Reviews
- Model:
- SM-R510NLVAXAR
- SKU:
- 11058968
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Not so great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connectivity. Looks ugly. Good battery life and sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello OmiP, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be happy tohelp you with any aspect of your device that is causing your listening experience to be interrupted. We have an article available online titled "Galaxy Buds disconnect from phone often". We also have the Samsung Support Team available at any time if you have questions or continue to experience anythiing out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
ANTHONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, i would recommend this product
I would recommend this to a friend- Pros mentioned:Battery life
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been amazing. This version has a better battery charger than the last version. In whinch we had for 3 years and the work amazing.
I would recommend this to a friend Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, excelent and beautifull..................
I would recommend this to a friendBattery life bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy........with the battery life ............
No, I would not recommend this to a friendBUDS 2 PRO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good bluetooth, noise control and easy to use.
I would recommend this to a friend- Pros mentioned:Sound quality
Didn't fit in my ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sounded great, but I had to return because no matter which ear tips I used, it felt like they were going to fall out of my ears.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jcri, thank you for taking time out of your day to share your experience with your Samsung Galaxy Buds2 Pro with us. We love that you enjoy the audio quality and features of the earbuds and we would love to help you with the ideal fit to love your buds even more. We have a great article available online to help with the placement of the earbuds for a secure fit titled "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
Not good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't cancel the noise around you. Also it gives me some allergies
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Carolina, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to take a moment to review, "Use Active noise canceling on your Samsung earbuds" to learn more about using this feature. If your skin is exposed to skin irritants or substances that may cause skin trouble (such as soap, sweat, lotion and suntan lotion etc.) for an extended period of time or if you are exposed to a certain environment, a hypersensitive skin reaction may occur. If you would like to share any other feedback with us or if you would like anu further assistance, let us know by contacting Samsung Support. Thank you for being an unwavering Samsung customer. - Debra
good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.are very very nice am short of words. this is enough please
I would recommend this to a friendSamsung buds pro
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the functions and seemless control, but sound and volume are lacking. My left earbud is now muffled and my Bluetooth connection isnt stable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Watchfanatic, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
Small inner ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small inner ear, so hurts my ears for a long use...
I would recommend this to a friend- Pros mentioned:Sound quality
Bad left bilud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded good at first but the left bud sounds horrible after 3 weeks of use. Tried cleaning like YouTube suggested but didn't improve sound quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there MarvinM, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you were pleased with the audio quality of your buds initially. We have an article on our website titled "No, low, or poor audio quality on Samsung earbuds" to help you troubleshoot this matter. You can also reach out to the Samsung Support Team if additional assistance is necessary. Thank you for being a Samsung customer. -Elizabeth
Ear bud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel light the ear bud is going to fall out of your ear.
I would recommend this to a friendUnderpromised
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are a downgrade from their predecessor. The fit on them is noticeably worse than the original Galaxy buds. Even on noise-canceling mode, an extremely annoying windy gust noise is picked up when going any faster than a few miles per hour. The original buds were naturally sound-blocking buds, and were objectively better, really. DO NOT purchase these unless your only use is sedentary listening, and even then, they're too expensive for just that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Shree, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Also, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Optimize your sound experience with Samsung Galaxy earbuds" when you have the opportunity to conduct some quick troubleshooting steps on your device to help resolve what you may be experiencing with your audio quality. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Sound quality
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation was the only good feature. I did not like the sound/echo and the buds were uncomfortably large.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day NatalieG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality on your Galaxy Buds2 Pro. If your Buds2 Pro aren't fitting right, you can simply swap the earbud tips and/or wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like additional assistance, please feel free to reach out to Samsung Support when you have the free time to do so. Thank you for being an unwavering Samsung customer. - Debra
Samsung galaxy buds pro 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that when i chew the volume goes u..............
I would recommend this to a friendHoliday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son said he likes them. They work well as he hoped for.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud after just a few uses has awful peaking static, and feel i need a replacement, but best buy has left me pretty high and dry with no easy way to figure out how to do that. Other than this problem, i think they're a good quality ear bud for Samsung devices.
I would recommend this to a friendEar bud pro 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for this opportunity i have a issue with My items doesn’t work well
I would recommend this to a friendBrand response from Samsung
Posted .Aloha ChristianM, thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your sentiments as we strive to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your Galaxy Buds2 Pro but we need more details regarding what may be occurring before we can do so. Please do not hesitate to contact Support at your leisure if you would like further assistance with troubleshooting your device. Thanks for choosing Samsung! - Debra
Not ideal for noisey enviroments.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use them... or try to use them for work in a shop environment. The active noise canceling gets overloaded by using an air hose around them specifically. My old galaxy buds did not have this issue.
I would recommend this to a friend